Hi, I’ve just purchased beam gen 2 and 2x era 100. I can set up the beam to my tv no problem and the 2 era 100’s not the same network 2.4ghz. Whenever I try to set the era 100’s as surrounds I can’t get them to connect. The app just says trying to connect and won’t connect?
Best answer by Airgetlam
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What does this mean? ‘not the same network 2.4ghz’
The Beam should be set up on a 2.4Ghz network, the surrounds need to be set up on the same 2.4Ghz channel as two separate rooms before adding them as surrounds.
Yes I’ve checked that and WiFi is enabled. I didn’t realise it would be so difficult to get them to connect.
Hi
Open the Sonos app > go to the room with the Beam > Look under “Products” and tapp on Beam > Under “Connection” make sure that Wifi has not been disabled. I doubt it has unless; you have the Beam wired back to your router. However, it never hurts to check.
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