Arc Soundbar disconnect

  • 6 November 2021
  • 2 replies

Here is the setup.  Five Sonos One V3 speakers, one Arc Soundbar + Sub Woofer

The condition:  I start playing music (Pandora) using either the Sonos ios app or using Google Assistant, i.e. “Play Pandora music”  If in the Sonos app all devices had been selected before starting the music all is fine and music plays throughout the house. 

I later stop playing Pandora i.e.  “OK Google, stop the music” 

 Later when I turn on the TV (connected to the soundbar via HDMI ARC), all is fine and TV audio plays correctly though the soundbar.   The problem is when you turn off the TV, the soundbar will not re-connect to the rest of the speakers in it’s group.  You must manually open the Sonos app to reconnect it to the other speakers.  The soundbar does have a selectable settings under “Home Theater”.  The first setting, “TV Autoplay” does just that.  When the TV is turned on the soundbar automatically connects to the TV.  The second option is  “ungroup on autoplay”.  This prevents the TV audio from playing though out the house on the speakers in other rooms.  Both of these options work as designed. 

The issue is there is no option to “reconnect the soundbar to previous settings” when the TV is turned off.  If you go back to the Sonos app or using Google Assistant to again play music  the soundbar is not part of the group and must be manually re-associated with the group.  I’ve suggested a third soundbar setting, something like “reconnect soundbar to previous group on TV disconnect”.   

I can’t believe I’m the only one who has experienced this.  If there is an option or setting I’m missing, I would welcome the ideas.  So far, Sonos support says that’s just the way it is.


Best answer by Ken_Griffiths 6 November 2021, 00:47

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Unfortunately auto-grouping/regrouping is somewhat lacking with the Google assistant, but is available through Alexa and Alexa ‘enabled’ groups.

Such things can also be done with Siri voice control and the iOS 3rd-party App called Soro.

It’s also achievable using a Logitech Harmony Remote or Hub, which is probably your best option as the Hub/remote can be linked to the Google Assistant to carry out the created ‘activity’ of grouping/ungrouping your chosen Sonos Rooms.

Thanks for the information and guidance.  

Linking the Apple Home app to my Sonos speakers, then creating a zone within the Home app has solved the issue.   I can now use Siri to start and stop Pandora on some or all of the Sonos speakers with simple voice commands.  The soundbar functions correctly with the TV then will switch to the Home app and vice versa without problems.

Thanks again for the help!!