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ARC/Apple Tv Cant use Dolby Atmos?

  • 1 December 2021
  • 26 replies
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Just bought a new Sonos Arc and new Apple TV 4K. I have the Arc connected to the TV via HDMI(ARC).

I cant seem to enable Dolby Atmos. Do I need a TV with EARC?

if so is there another workaround ?

Thanks

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Best answer by Airgetlam 1 December 2021, 16:50

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26 replies

@HunterH Have you tried unplugging the Arcana and Arc from power for a couple of minutes?

Wonder if that has something todo with it. I’m on 0.86. 

Will ask on the Discord channel as well.

I did reset Arcana several times, and I even re-updated with 0.84, still, I only got 7.1 instead of Atmos. 

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Wonder if that has something todo with it. I’m on 0.86. 

Will ask on the Discord channel as well.

Looks like I spoke too soon as the issue has returned.

Wonder if that has something todo with it. I’m on 0.86. 

Will ask on the Discord channel as well.

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Sadly 19K545 made no difference for me.

Did you change any other settings?


  No. My Arcana is still running FW:0.84 rather than 0.86

Sadly 19K545 made no difference for me.

Did you change any other settings?

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@HunterH HDFury are saying this is an AppleTV firmware issue. Every time the Apple TV sleeps you will lose Atmos. Can either restart the Apple TV or go into setting and toggle audio formats to something like 5.1 and then back.

Their Discord channel mentions this a lot. Some say new Apple TV firmware fixes it, others not.

I noticed this as well. I turned on beta updates on Apple TV so now running 19K545. Atmos remains after Apple TV awakes from sleep without having to amend audio settings.

@HunterH HDFury are saying this is an AppleTV firmware issue. Every time the Apple TV sleeps you will lose Atmos. Can either restart the Apple TV or go into setting and toggle audio formats to something like 5.1 and then back.

Their Discord channel mentions this a lot. Some say new Apple TV firmware fixes it, others not.

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@HunterH Have you tried unplugging the Arcana and Arc from power for a couple of minutes?

I bought the SONOS arc set / a BENQ TK700STI / HDFury Arcana last November. Originally the setup went well, I got ATMOS when watching movies and listening to Apple Music. However, yesterday, I found that I didn’t get ATMOS when watching movies anymore, only get multichannel 7.1 sound. I updated the firmware (which was out last December), still don’t get ATMOS when watching movies. I can get ATMOS when I unplug the HDMI cable to the projector and listen to Apple Music. 

Don’t know what changed.

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So I Purchase this splitter and having difficulty. Works one day, then I need to disconnect the HDMI from the switch and reconnect them. Am I using the wrong switch?

https://www.amazon.com/dp/B08P1BN2VG?psc=1&ref=ppx_yo2_dt_b_product_details

What struck me with that particular splitter, is it doesn’t seem to have its own separate power supply… it says this in the notes 

ATTENTION: For some devices, the HDMI selector switch may not work (lose signal) when only one input device is power on due to insufficient power. In this case, please turn on two or all the three source devices to try.

So it’s ‘possibly’ a fault of the switch - most ones I’ve seen/used (personally speaking) have their own power input.

Thanks. I thought of as well. I was hoping that was not the case. Running out of outlets. 

So I Purchase this splitter and having difficulty. Works one day, then I need to disconnect the HDMI from the switch and reconnect them. Am I using the wrong switch?

https://www.amazon.com/dp/B08P1BN2VG?psc=1&ref=ppx_yo2_dt_b_product_details

What struck me with that particular splitter, is it doesn’t seem to have its own separate power supply… it says this in the notes 

ATTENTION: For some devices, the HDMI selector switch may not work (lose signal) when only one input device is power on due to insufficient power. In this case, please turn on two or all the three source devices to try.

So it’s ‘possibly’ a fault of the switch - most ones I’ve seen/used (personally speaking) have their own power input.

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So I Purchase this splitter and having difficulty. Works one day, then I need to disconnect the HDMI from the switch and reconnect them. Am I using the wrong switch?

https://www.amazon.com/dp/B08P1BN2VG?psc=1&ref=ppx_yo2_dt_b_product_details

An image from the Arcana website main page shows a switch in use with the Arcana too…

 

Yes, if you look at their website, you’ll see that they actually have several setups in which they describe the use of an HDMI switch with their Arcana device.

 

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Hello, Back again. Is it possible to use some kind of splitter on the Arcana? I realized my Oppo Blu-ray audio cant utilize the Sonos Arc. TIA

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Thanks all. Works great! 

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Great. Thank you very much!

So The Sonos ARC stays connected to the TV HDMI(arc) input?

 

No.  Look at the diagram.  The Sonos Arc is connected to the HD Fury Arcana’s eARC Out port.  The TV is connected to the HD Fury Arcana’s HDMI Out port.  And the Apple TV is connected to the HD Fury Arcana’s HDMI In port.  So the Arcana is taking the input from the Apple TV, stripping off the HDMI-ARC audio and sending it to the Arc, and sending the video to the TV. 

 

 

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Getting ready to setting it up. Do I plug the ARC into the Fury HDMI in the connect to Fury to the TV Earc out to arc in? 

My Apple TV is connected into the TV HDMI 2

 

Source (Apple TV) goes into the HDMI in on the HD Fury Arcana.  HDMI out on the Arcana goes to HDMI in on the TV.  HDMI-ARC out on the Arcana goes to the HDMI in on the Arc.

So The Sonos ARC stays connected to the TV HDMI(arc) input?

Getting ready to setting it up. Do I plug the ARC into the Fury HDMI in the connect to Fury to the TV Earc out to arc in? 

My Apple TV is connected into the TV HDMI 2

 

Source (Apple TV) goes into the HDMI in on the HD Fury Arcana.  HDMI out on the Arcana goes to HDMI in on the TV.  HDMI-ARC out on the Arcana goes to the HDMI in on the Arc.

 

 

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Getting ready to setting it up. Do I plug the ARC into the Fury HDMI in the connect to Fury to the TV Earc out to arc in? 

My Apple TV is connected into the TV HDMI 2

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Thanks. Ordered. S/B here Monday. Will report back. 

Sure. Many of us utilize it, rather than upgrading a TV that has been recently purchased but still doesn’t have eARC. It works well, and the support on the HD Fury website and discord is quite responsive. 

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Does anyone have experience with the HDFury?

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Thanks!