After a software upgrade with Sony tv, soundbar no longer recognizes either Xfinity or Sony remotes. The only way to get the volume adjusted is the stand directly in front of the soundbar with remote, then the beam works. Have had installers here and they were clueless and said only 1 year warranty on soundbar, so no luck there. (and BTW - that one year warranty is disappointing)
Best answer by Corry P
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