Hi,
I just purchased the Sony Bravia XBR-65X850D and hooked it up to my exisiting 5.1 Sonos Surround sound that I was using with my previous TV. I have two play 3s I'm using as the the rears, the playbar for my fronts and center, and the sonos sub.
But I'm getting sound drop outs. It doesn't matter if I'm watching live, on demand, or a recorded show on my DVR- the sound will just cutout for a second or two and keep doing that intermittently throughout the show. It may happen five or six times during the duration of an hour long show. It's not too too bad but it does get kind of annoying. And it didn't do this on my last TV. Anyway to fix this?
Thanks, G
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In the advanced sound settings you'll have three options: Auto1, Auto2 and PCM. Try both Auto1 and Auto2 and see if either of those makes any difference.
Well, just as a guess, I'm expecting if the only thing that changed in your system was your TV, then it's a TV problem.
I'd do a couple of things. 1) Check to see if there's a firmware update for your TV's OS. On some TVs, that's fixed the problem, although I've not heard of any issues on Sony's. 2) Make sure that the settings for Audio on the TV are set up properly. Make sure that your output is carrying Dolby Digital (Bitstream, not PCM). And I'd check all inputs (the DVR, any DVD/Bluray players, Xbox, PS4, etc) to make sure that each device is also outputting Dolby Digital (not Dolby Digital Plus, or DTS, or Stereo, etc). Oh, gosh, one more thing: 3) check to make sure that the connection of the optical cable is correctly seated. Those things are finicky, in my experience, and I usually have to check several times to make sure I've seated it properly.
If none of that works, I'd be talking to Sony, not to Sonos, and asking them about the output of the optical connection.
Good luck!
I'd do a couple of things. 1) Check to see if there's a firmware update for your TV's OS. On some TVs, that's fixed the problem, although I've not heard of any issues on Sony's. 2) Make sure that the settings for Audio on the TV are set up properly. Make sure that your output is carrying Dolby Digital (Bitstream, not PCM). And I'd check all inputs (the DVR, any DVD/Bluray players, Xbox, PS4, etc) to make sure that each device is also outputting Dolby Digital (not Dolby Digital Plus, or DTS, or Stereo, etc). Oh, gosh, one more thing: 3) check to make sure that the connection of the optical cable is correctly seated. Those things are finicky, in my experience, and I usually have to check several times to make sure I've seated it properly.
If none of that works, I'd be talking to Sony, not to Sonos, and asking them about the output of the optical connection.
Good luck!
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