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SONOS ARC cannot switch from music back to TV sound

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J
Userlevel 2
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Autoplay should have worked when you turned the TV back on. But failing that, just tap the audio source button (the musical notes at bottom of screen) and select TV.

Thank you for the response John B. The TV was still switched ON when I listened to the track from Spotify but I couldn’t switch back to TV audio once the track had finished. I also tried turning the TV OFF/ON bit that didn’t work either.

 

I have the same issue with the arc, same TV, oddly with the beam, Alexa ‘switch to TV’ would work, no longer. Also, by musical notes on bottom of screen, I presume this is on the Sonos App?, I don't see a tv option anywhere under this tab?

Thank you for the response. I’ve not been able to get Alexa to work with my LG OLED65C7V and had read that I needed WEBOS4.0 instead of the WEBOS3.5 that is installed on my TV for voice control.

J

I have the same issue with the arc, same TV, oddly with the beam, Alexa ‘switch to TV’ would work, no longer. Also, by musical notes on bottom of screen, I presume this is on the Sonos App?, I don't see a tv option anywhere under this tab?

Have you got the Arc / Beam selected as the room when you are looking?  It isn’t going to be offered as an option on a Sonos One for example.

A
Userlevel 2
Badge +1

I have the same issue with the arc, same TV, oddly with the beam, Alexa ‘switch to TV’ would work, no longer. Also, by musical notes on bottom of screen, I presume this is on the Sonos App?, I don't see a tv option anywhere under this tab?

J

Autoplay should have worked when you turned the TV back on. But failing that, just tap the audio source button (the musical notes at bottom of screen) and select TV.

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