settings for sports

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Please excuse the question but I’m new to Sonos and currently quite disappointed with what I’m sure is a great sound system and would really appreciate some help.

I recently set up an Arc, Sub (gen 3), and a pair of Era 300s but when I sat down to enjoy the immersive experience of surround sound, I was badly disappointed. The two rears and the Sub made no contribution at all and I was left with sound only coming from the Arc.

Everything works fine with films and the andverts are great but sport is a total fail. Is this normal or is there a setting I’ve missed that enables the rears to kick in with things like crowd noise?

I really want to enjoy my sport so would welcome any advise.

Thanks

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R

RhonnyAnswer

Prodigy III

Your soundbar will adjust according to the programming it receives. So for example currently the football on ITV1 (terrestrial not ITVX) is showing Dolby MAT 2.0 on the Sonos app, which is nothing to do with the TV or Arc - that’s what the broadcast sound format is. The sound is coming mostly from the Arc, not the surrounds, but that’s the sound format. If it was in Dolby, it would be very different (but even then it would only be in the surrounds when the broadcast content has anything going on in the surrounds).

And just to say, the BBC iPlayer and ITVX tend to broadcast in different sound formats to terrestrial, so if for example the iPlayer isn’t sounding good, switch to BBC terrestrial which is often better.