I have the playbar and 2 Sonos one SL connected. However, there is no sound coming from the rear speakers. The playbar sounds great, I can only mute and control the sound from the SL speakers. How do I get them to all play? This is driving me crazy I’m about to return this whole system.
Best answer by Jean C.
View originalAlso whilst you’re scrolling down the device list, just ensure that both the Sonos One SL’s are listed with their IP addresses etc. It will be interesting to also establish if the surrounds 'wireless mode' is set to WM:0 or WM:2?
The two speakers are WM1
Well that indicates they are not 'bonded' to your Playbar … is it a case you may have originally grouped them with the playbar instead and they have ungrouped in TV playback? … I suspect that might be what is happening here?… did you bond them through the Playbar Room Settings using the “Add surrounds” option?
Should I just remove the surrounds? I feel like I have tried that already. I thought they are bond
Also whilst you’re scrolling down the device list, just ensure that both the Sonos One SL’s are listed with their IP addresses etc. It will be interesting to also establish if the surrounds 'wireless mode' is set to WM:0 or WM:2?
The two speakers are WM1
Well that indicates the two SL’s are not 'bonded' to your Playbar … is it a case you may have originally 'grouped' them with the playbar instead and they have ungrouped on TV playback? … I suspect that might be what is happening here?… Did you bond them through the Playbar Room Settings using the “Add Surrounds” option?
I’m getting DD 5.1 according to Sonos on the playbar. Still no sound from the SL
Are you seeing that 5.1 audio input when you navigate the Sonos App to “Settings/System/About My System” and scroll down to the Playbar in the device list? (Next to the Audio In entry?)
Yes
Also whilst you’re scrolling down the device list, just ensure that both the Sonos One SL’s are listed with their IP addresses etc. It will be interesting to also establish if the surrounds 'wireless mode' is set to WM:0 or WM:2?
The two speakers are WM1
Also whilst you’re scrolling down the device list, just ensure that both the Sonos One SL’s are listed with their IP addresses etc. It will be interesting to also establish if the surrounds 'wireless mode' is set to WM:0 or WM:2?
I’m getting DD 5.1 according to Sonos on the playbar. Still no sound from the SL
Are you seeing that 5.1 audio input when you navigate the Sonos App to “Settings/System/About My System” and scroll down to the Playbar in the device list? (Next to the Audio In entry?)
It’s full not ambient. Both of the Sonos One Sl speakers worked without being set up to the playbar, but once I did that no sound. I tried watching a 4K movie through my Xbox one S. I have the digital optical cable connected to my Xbox. Still nothing.
I'm still in agreement with
All of your sources should be connected to your TV via HDMI direct or through a HDMI switch. The optical connection for audio should be between your Playbar and TV.
At this juncture I suggest a Factory Reset of all Sonos. Connect your sources to your TV via HDMI direct or via a HDMI switch. Follow the instructions in the links below:
Factory Reset *
https://support.sonos.com/s/article/1096?language=en_US
Home Theater Setup with Playbar and adding surrounds **
https://support.sonos.com/s/article/2032?language=en_US
* There are consequences to a Factory Reset please read the instructions carefully.
** After a Factory Reset you are setting up a NEW system
I’m getting DD 5.1 according to Sonos on the playbar. Still no sound from the SL
Factory resetting everything will wipe out playlists and settings and more. I think more troubleshooting should be attempted before trying that
It’s full not ambient. Both of the Sonos One Sl speakers worked without being set up to the playbar, but once I did that no sound. I tried watching a 4K movie through my Xbox one S. I have the digital optical cable connected to my Xbox. Still nothing.
I'm still in agreement with
All of your sources should be connected to your TV via HDMI direct or through a HDMI switch. The optical connection for audio should be between your Playbar and TV.
At this juncture I suggest a Factory Reset of all Sonos. Connect your sources to your TV via HDMI direct or via a HDMI switch. Follow the instructions in the links below:
Factory Reset *
https://support.sonos.com/s/article/1096?language=en_US
Home Theater Setup with Playbar and adding surrounds **
https://support.sonos.com/s/article/2032?language=en_US
* There are consequences to a Factory Reset please read the instructions carefully.
** After a Factory Reset you are setting up a NEW system
Thanks for replying. Based upon what you are seeing in the app it looks like
You might also check out the trouble shooting tips in the link:
https://support.sonos.com/s/article/3335?language=en_US
Let us know how things sort out.
Cheers!
I have attempted all of those and still nothing. It’s just static sound. Still only slows me to mute and control volume to the playbar from speakers. The speakers worked fine by themselves just not with the playbar. I uninstalled everything, trueplay, nothing. When I did the trueplay it wouldn’t let me complete it when the Sl speakers are connected.
It’s full not ambient. Both of the Sonos One Sl speakers worked without being set up to the playbar, but once I did that no sound. I tried watching a 4K movie through my Xbox one S. I have the digital optical cable connected to my Xbox. Still nothing.
We need to know what you are listening to. And you can check in ‘About my System’ for the Playbar. Does it say it is receiving stereo or DD5.1? If only stereo then there is every chance that the system is fine, it is just the nature of the source..
What happens when you play music sources (i.e. not the TV sound)? Make sure you have Music Settings as ‘FULL’ not ‘AMBIENT’. Do the rear speakers play?
Thanks for replying. Based upon what you are seeing in the app it looks like
You might also check out the trouble shooting tips in the link:
https://support.sonos.com/s/article/3335?language=en_US
Let us know how things sort out.
Cheers!
I have the playbar and 2 Sonos one SL connected. However, there is no sound coming from the rear speakers. The playbar sounds great, I can only mute and control the sound from the SL speakers. How do I get them to all play? This is driving me crazy I’m about to return this whole system.
Hi
The portion of your statement I highlighted in red leads me to believe that the Sonos One SL’s are Grouped to your Playbar and not Bonded as surrounds. If I am mistaken...my aplogies. Click the link on how to Bond and create surrounds:
https://support.sonos.com/s/article/2927?language=en_US
Cheers!
The only thing I can do under products is add sub and remove surrounds. The product reads
playbar (+LS+RS)
So I believe it is bonded.
I have the playbar and 2 Sonos one SL connected. However, there is no sound coming from the rear speakers. The playbar sounds great, I can only mute and control the sound from the SL speakers. How do I get them to all play? This is driving me crazy I’m about to return this whole system.
Hi
The portion of your statement I highlighted in red leads me to believe that the Sonos One SL’s are Grouped to your Playbar and not Bonded as surrounds. If I am mistaken...my aplogies. Click the link on how to Bond and create surrounds:
https://support.sonos.com/s/article/2927?language=en_US
Cheers!
What source are you playing and is it in DD5.1 format?
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