Hi I have 2 Sonos One SL speakers, A Sonos Sub and a Sonos Play Bar set up as a 5.1 surround sound system. I have the two Sonos One SL speakers set up as rear surrounds. In general it's pretty good. But what is driving me a little nuts is that there is a definite bias on the right rear speaker (it's too loud and the left rear speaker is too quiet). What I need to be able to do is to manually adjust the balance, but for the life of me I can't find anywhere in the app, either on my phone, or on my laptop I can do this? I borrowed a neighbours iPhone to do the initial set up with TruePlay. But although the system definitely sounds better after doing this, I still need to be able to make some small manual adjustments, as I doubt TruPlay will be able to get this 100% right. I've repeated the process a few times and each time I get the same results. It seems a fundamental requirement to be able to allow customers the ability to fine tune their own EQ settings. If I disable TruePlay, the system sounds pretty horrible. So that isn't an option either. Please can you advise?
I also think it’s really rough that there’s no email support for issues like this. I’m disabled and struggle to use the phone. So yeah, pretty rough really.
