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HighDrive
Contributor II
June 28, 2016
Question

Honestly...does everyone just live with lip sync delay?

Incredibly frustrating. Trying to use Sonos PLAYBAR + SUB + 2 PLAY 1s for home theater. Have tried it on two different TVs (Samsung & Vizio) with HDMI inputted content (cable box & DVD player), also with internal apps native to each TV.

No matter what there's a millisecond delay between video lip flap and sound coming through the Sonos system. Before you ask, yes of course I've tried every possible way to adjust sound sync using both the settings within the Sonos app and also within the TV menus. I've read every Sonos forum post on it, and it's never conclusive and only offers suggestions to do what I've already tried. And believe me: I've tried it all.

Anyone? I had high hopes for Sonos because I can't run wires in my house to the particular area I need the surround speakers to be. Alas nothing's working and the only remaining to do is return the whole thing.

Disappointed! (Kevin Sorbo voice)
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    59 replies

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    Stuart_W
    Stuart_W
    World-Class Superstar
    June 28, 2016
    I also have experienced increased lip sync when fast forwarding/ reversing and/or pausing my Satellite PVR (Humax). If it's a recorded program I stop and restart else if it's time shifted I have to live with it.

    I use an HDMI switch that outputs the audio via optical connector to the Playbar and uses ARC from the TV when appropriate.

    I have the feeling that this "issue" with changing lip sync only happened with the addition of this switch.
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    HighDriveAuthor
    Contributor II
    June 28, 2016
    Thanks Ratty - I've already done that test. Sound comes out fine on the tv speakers in that scenario.
    HighDriveAuthor
    Contributor II
    June 28, 2016
    Thanks Stuart - if it makes you feel any better I don't think it's your switch. I'm having the same exact problem with the PLAYBAR plugged directly into the TV optical audio port.
    Stuart_W
    Stuart_W
    World-Class Superstar
    June 28, 2016
    Thanks Stuart - if it makes you feel any better I don't think it's your switch. I'm having the same exact problem with the PLAYBAR plugged directly into the TV optical audio port.

    One thing that's for sure is that sensitivity to lip sync is not the same in everybody. One man's tiny lip sync and hardly noticeable is a real annoyance to somebody else - Of course once noticed it's impossible to "unsee".
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    buzz
    buzz
    Grand Maestro
    July 3, 2016
    HighDrive,

    If your cable box offers an optical output, as a test, connect this output to PLAYBAR.
    nitinboban
    Lyricist I
    January 4, 2017
    I faced the lipsync issue and managed to sort it. It was basically due to me using the tv remote to increase sonos volume ( sonos provide the capability to use your tv remote to increase the playbar volume). After several trials and errors - playing with tv settings, sonos app settings etc.. what i did was just reduce the tv vol down to 0 using the tv remote which also brought the playbar vol to 0. i then used the sonos app to increase the playbar volume qnd voila the echo effect was gone!!! Phew!!
    jlyons
    Lyricist I
    January 13, 2017
    Hey HighDrive. I'm like you. I too have a lip sync problem that nothing seems to be able to fix. I, like you, have read every forum and tried every fix. Just wanted you to know there are others out here like you. What ended up happening? Did you return your system? Did you eventually learn to live with the delay? Did you....dare I suggest...fix your problem? (I know, unlikely, but maybe?).
    With Love,
    jlyons

    P.s. I feel connected to you on a deep level because we share this. Hope you feel the same.
    Freewheelin Jack
    Avid Contributor I
    January 13, 2017
    I had lip sync issues when using the optical output of my Philips TV, but only with 5.1 audio from films steamed from Apple TV - live TV, including 5.1 broadcasts, and recordings were fine. After trying several options, I've ended up with a One For All SV 1620 HDMI switch (http://www.oneforall.co.uk/accessories/signal-distribution/smart-hdmi-switch.html) and a Neet audio extractor (https://www.amazon.co.uk/dp/B00H8T1DJ8/ref=cm_sw_r_cp_api_2pnDybAD0D949) which sits between the TV and the switch and is then connected to the Playbar.

    As long as all your devices support CEC the SV 1620 seamlessly switches between them (no UHD/4K support though). Other switches I tried either didn't auto-switch or did but also auto-powered off and sometimes didn't wake up.

    Now I have no lip sync issues on any source (Humax Freeview box and Apple TV) and full 5.1 when it is available.
    sticklebricks
    Lyricist I
    July 22, 2017
    Hey HighDrive. I'm like you. I too have a lip sync problem that nothing seems to be able to fix. I, like you, have read every forum and tried every fix. Just wanted you to know there are others out here like you. What ended up happening? Did you return your system? Did you eventually learn to live with the delay? Did you....dare I suggest...fix your problem? (I know, unlikely, but maybe?).
    With Love,
    jlyons

    P.s. I feel connected to you on a deep level because we share this. Hope you feel the same.

    I'm the same. I've left it too late to return the sonos or the tv now though so I guess I'm stuck with out of sync audio.
    Korycell
    Korycell
    Contributor I
    August 30, 2017
    Never had an issue on my samsungs
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