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Contributor I
Aug 25, 2017 10:55 PM UTC

DIRECTV PLAYBAR No Audio

Recently my playbar doesn't relay sound when directv is on. Works with everything else though. Anyone else experience this? Solution?
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    5 replies

    Ryan S
    Retired Sonos Staff
    Aug 25, 2017 11:20 PM UTC
    Hi Cuznedi, we'd like to get a closer look at your system here. Can you submit a diagnostic and let us know the confirmation number?
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    CuznediAuthor
    Contributor I
    Aug 25, 2017 11:46 PM UTC
    Here you go. 7760850
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    Ryan S
    Retired Sonos Staff
    Aug 25, 2017 11:55 PM UTC
    Thanks, looks like you're running into the issue we're talking about here.

    I've gone ahead and created a ticket for you for tracking purposes on our end. When the issue has been resolved, we'll be emailing you to let you in on the next steps. We'll be in touch.

    If anyone else has trouble with PLAYBAR not playing audio, let's use the other thread, this one. That way we can keep everything in one place.
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    CuznediAuthor
    Contributor I
    Aug 28, 2017 10:16 PM UTC
    Any updates to this being resolved. Still on going!!!
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    Airgetlam
    Aug 28, 2017 11:06 PM UTC
    Probably best to post in the thread that Ryan was kind enough to link to.
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    Bruce