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DIRECTV PLAYBAR No Audio

  • August 25, 2017
  • 5 replies
  • 626 views

Recently my playbar doesn't relay sound when directv is on. Works with everything else though. Anyone else experience this? Solution?
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5 replies

Ryan S
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  • Retired Sonos Staff
  • August 25, 2017
Hi Cuznedi, we'd like to get a closer look at your system here. Can you submit a diagnostic and let us know the confirmation number?

  • Author
  • Contributor I
  • August 25, 2017
Here you go. 7760850

Ryan S
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  • Retired Sonos Staff
  • August 25, 2017
Thanks, looks like you're running into the issue we're talking about here.

I've gone ahead and created a ticket for you for tracking purposes on our end. When the issue has been resolved, we'll be emailing you to let you in on the next steps. We'll be in touch.

If anyone else has trouble with PLAYBAR not playing audio, let's use the other thread, this one. That way we can keep everything in one place.

  • Author
  • Contributor I
  • August 28, 2017
Any updates to this being resolved. Still on going!!!

Airgetlam
  • August 28, 2017
Probably best to post in the thread that Ryan was kind enough to link to.