Contributor I

DIRECTV PLAYBAR No Audio

Forum|Forum|9 years ago
August 25, 2017
5 replies
633 views

Recently my playbar doesn't relay sound when directv is on. Works with everything else though. Anyone else experience this? Solution?

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Ryan S

Retired Sonos Staff

Hi Cuznedi, we'd like to get a closer look at your system here. Can you submit a diagnostic and let us know the confirmation number?

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C

CuznediAuthor

Contributor I

Here you go. 7760850

Ryan S

Retired Sonos Staff

Thanks, looks like you're running into the issue we're talking about here.

I've gone ahead and created a ticket for you for tracking purposes on our end. When the issue has been resolved, we'll be emailing you to let you in on the next steps. We'll be in touch.

If anyone else has trouble with PLAYBAR not playing audio, let's use the other thread, this one. That way we can keep everything in one place.

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CuznediAuthor

Contributor I

Any updates to this being resolved. Still on going!!!