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Get help and assistance with your Sonos system

Having trouble with your Sonos system in any way? Ask your questions here, and receive answers from other Sonos owners. The more detail you can provide, the better.

27333 Topics
I
iangilbeyContributor I
asked in Advanced setups
Two different Sonos Networks

Is it possible to setup two different Sonos networks within the same house? The reason for this is so my son can only see and control his Play 1 and not my Play5?

31442
Stanley_4
7 years ago
K
KristofferEastwoodContributor I
asked in Advanced setups
B&O Beolab 6000 witch Connect and subwoofer?

I am looking for the best way to connect my B&O Beolab 6000 active speakers and a sub to the Sonos system. My current situation is the Beolab´s connected with rca cables to the Sonos connect, since the connect AMP dont have the audio outputs. The problem is how I can connect a subwoofer in this system. The connect only have the coax output, but the connect AMP has the subwoofer output. Is there a way I can connect the sub in the coax output with a sort of converter? Maybe i can connect the subwoofer into the same rca output as the speakers with a sort of rca splitter?

11224
K
7 years ago
M
MikeC - SonosRetired Sonos Staff
asked in Advanced setups
Static IP address

Can I set a static IP address on my Sonos components ?

3576448
A
7 years ago
C
cindersContributor I
asked in Advanced setups
Playing Sonos through bluetooth mirror in bathroom

Hi, I have 3 Units (Sonos, 5, 3 and 1). I have a bluetooth mirror in my bathroom and want to know if I can play Sonos through it? Thank you in advance for any help with this (I am not technical at all!) Cindy

7396
C
7 years ago
G
GhgautamContributor I
asked in Advanced setups
Sonos on mobile Hotspot

i am planning to buy Sonos play 5, only issue is i don't have broadband at home, i normally tether using my phone if i need internet, can anyone suggest best way to utilise sonos play 5 100% without forking out 30-40£ a month for internet service which i will hardly use.

16261
J
7 years ago
M
Mintyguy1Contributor I
asked in Advanced setups
using my TV as an output for my sonos connect

I have a Sonos Connect which I'm trying to connect to my Samsung tv UN55ES8000 to use the TV's speakers to play music from the Sonos Connect. I've found a lot of documentation on how to connect the TV to use Sonos speakers to play sound from the TV but nothing on how to use the built in TV speakers to play music from the Sonos Connect. [b]What I've tried [/b] 1. using the RCA to RCA on the TV 2. using an RCA to 3.5mm Stereo Male connected to the DVI audio IN port [b]Expecting[/b] I was expecting to be able to choose Component or the DVI as an input source and hear the audio I'm playing on the Sonos connect.

58425
M
7 years ago
S
stationtostationContributor II
asked in Advanced setups
Sub "Placement Adjustment" on/off tick box?

what does this mystery tick box actually do? I am running Sub in a room with two PLAY:1s.

12412
J
7 years ago
J
JohnCAndrewsTrending Lyricist I
posted in Advanced setups
"Endorsed" Control4 Drivers

The new "endorsed" Control4 drivers are complete garbage. From the face of it, they have lost a TON of functionality from the original "hacked" drivers. Apparently the people who hacked the old API knew more than SONOS engineers about their own stuff... We had full ability to use all inputs across the system, we had the ability (through some creative logic) use multiple Connect:'s into a matrix to allow more than one stream at a time... We had the ability to add a Pandora station, for instance. Now, the new driver. I can't see anything but the "top 50". Sonos limits it's "Sonos Favorites" list to 50 entries across all services combined! It seems like there are more than 50 services available. So 1 from each? Not only that but I can't even use logic "if sonos1 is playing then..." because there are no conditionals. I can't have more than one into a matrix anyways because the system is incapable of starting more than 1 stream reliably with shared paths. IE 2 Connect:'s into

538918
U
7 years ago
A
AdibouContributor I
asked in Advanced setups
Is there an advantage in leaving my Play:5 (gen2) connected in ethernet vs wifi?

Hi guys Network question here: is there a benefit for me / my play:5 / my network if I leave it connected in ethernet? Will the speaker prioritise the best connection for example? Not urgent matters, but since my router is close to it I was wondering Thanks dear community Adrien

13526
B
7 years ago
P
poobalusContributor I
posted in Advanced setups
Alexa, tune my Living Room Sonos

Would be nice to use all the microphones in an echo dot to tune 5.1 audio with trueplay.

93012
chicks
7 years ago
G
GummiEggertssonContributor I
asked in Advanced setups
Connecting LG Magic Remote with PLAYBAR

I just bought an LG TV and am trying to link it up to my PLAYBAR. There seem to be good tutorials on exactly this on this forum, however they are not helping as I can't seem to find 'Room Settings' in my iOS or Mac Sonos apps. Example instructions from Sonos: "Sonos app for Mac: Select Sonos > Preferences. Click Room Settings and choose the room the PLAYBAR or PLAYBASE is located in from the drop-down. Click the TV Setup tab. Click Remote Control Setup. Follow the in-app instructions to configure your new remote to control the PLAYBAR or PLAYBASE." See attached screenshot for what I see under Preferences, only date and time settings. Similar issues with iOS app, I can only go as far as 'Settings' but there are no 'Room Settings' there. Thanks

15641
Miles P
7 years ago
X
XerophthalmiaContributor III
asked in Advanced setups
Question to PC-Sonos users regarding 5.1

I got my PS4 and PC coonected to my LG TV via HDMI and the TV connected to the Playbar + two Play1s. I got 5.1 passthrough to work on my TV with my PS4 (the Sonos app verifies the 5.1 signal), but I'm struggling with my PC. As far as I can see the problem is with Windows not with Sonos or my TV. The PC detects the TV with Extended Display Identification Data (EDID) as stereo which it is, but it can't "see" the Sonos system so no other options are available than stereo in Windows sound settings. This is a common problem, nothing new here. When connecting a surround receiver between the PC and TV the soundcard detects multiple channels from the receiver, so there're suddenly multiple options in Windows sound settings (stereo, 5.1, 7.2 etc.). As far as I know you can't force an 5.1 output via HDMI. I've been doing a bit of googling and I stumpled upon this thread (http://www.tomsguide.com/answers/id-2914929/home-theater-difficulties-audio.html) where someone suggested this: [i]"W

6471
X
7 years ago
M
moezillaContributor I
asked in Advanced setups
Update from ancient 3.6 - too late to do from Sonos client

I cannot be near the system during the limited support hours. They supposedly flagged my account for 5.X. But isn't there a file based update I can apply? Always tries to update and then yields Error Code: 11 Serial Number: 00-0E-58-27-A2-7C:5 Version: 3.6 (build 16548010a) Hardware Version: 1.1.16.4-1 IP Address: 192.168.0.111 WM: 0 r8: 16.0-7

4995
Stuart_W
7 years ago
Spamhead
SpamheadContributor I
posted in Advanced setups
Sonos linking to Magic Soul radio station

Here is some information on how to add a station manually: https://sonos.custhelp.com/app/answers/detail/a_id/264/~/how-to-add-an-internet-radio-station-to-sonos Our AAC+ stream is: http://icy-e-bz-04-cr.sharp-stream.com/magicsoul.aac.m3u Whilst our high quality MP3 stream is: http://icy-e-bz-04-cr.sharp-stream.com/magicsoul.mp3.m3u hope this helps somebody one day.

5010
Spamhead
7 years ago
S
stevejohnson9000Contributor I
asked in Advanced setups
Sonos Connect Wireless support for front surround speakers with Sonos Sound bar

Is it possible to use speakers attached to Sonos Connect Wireless for front surround speakers with a Sonos Sound bar?

8549
Airgetlam
7 years ago
M
michaelncguyContributor I
asked in Advanced setups
Connecting Connect:AMP to Niles MVC-HUB4?

So I just bought a house and it has a couple of in-ceiling and outdoor speakers. The prior owner has some older (from 2003) Niles volume control knobs installed, and left a Niles MVC-HUB4 unit. The unit looks like this: https://www.manualslib.com/manual/299674/Niles-Mvchub4.html#manual I think I can figure out how to hook the Niles unit back up, since there are groups of 4 wires and groups of 2 wires.... but how can I connect this to a Connect:AMP? The Niles unit has a 4-wire block that says "Input from amp", but I'm not sure how to wire that to the Sonos. Thanks in advance!

7332
melvimbe
7 years ago
R
rsb1013Contributor I
asked in Advanced setups
Will a Play 1/3 work without internet

I have the whole Sonos home theater at home and love it! I'm thinking about buying some additional speakers for the cabin where there in NO internet.... like none. Questions: Will a play 1 or 3 work without internet? If I set up on my home network and take it off site to another location can I manually plug my phone into it and use it as a Bluetooth speaker?

11152
K
7 years ago
C
Charlie_19Contributor III
asked in Advanced setups
Bang and olufsen a9

I have ordered a bang and olufsen A9 mkII and want to connect it to my sonos system, which connect system will I need and does the sonos connects come with cables?

584711
M
7 years ago
chili4way
chili4way
asked in Advanced setups
Sonos solution for two homes

Is there a way to share Sonos playlists, favorite, and such between two homes/locations on different WiFi networks? I simply want the Sonos favorites and playlists to be updatable from either two locations and available in both. [No need for the locations to be controlled from either location or play the same music as if they were all in one location.] Yes, it would be nice if adding music sources in one location added them to both/all.

11794
Q
7 years ago
D
duckoContributor I
asked in Advanced setups
Can sonos work without uPnP?

I've heard online that uPnP isn't a very secure protocol and i was wondering, if i disable it in my network settings, will it break sonos completely?

36841
ratty
7 years ago
W
Wysi WygContributor III
asked in Advanced setups
How much flexibility do I have pairing Sub to various Play speaker combos?

Hi! I'm new to Sonos and hope to clarify this before I pull the trigger. My question pertains to whether it's possible, and if so how easy is it, to pair a Sub with various configurations of a Playbar and Play:5s in my home. More specifically: Background: ----------------- - I intend to get a Playbar, Sub and two Play:5s - installation of the above would be in an open living/dining space 38' x 22' - the Playbar and Sub go to one end of this long space (living area), one of the Play:5s would also sit here on a floor stand, the other Play:5 (also on a floor stand) goes to the other end of this room (dining area) - both ends of this long room open up to outdoor entertainment areas Usage Scenarios: ------------------------ 1) When watching TV content, I would primarily like to drive the Playbar, low freqs sent to the Sub, Play:5s off. 2) Perhaps once in a while for big movies, I may want to drive the Playbar AND the Play:5s too, so everything is on, with ALL low freqs

5144
W
7 years ago
H
houmieContributor I
asked in Home theater
Sonos Playbar workable with PS4?

Hi All, I'm new to Sonos. I never use the TV directly, hence I don't rely on the TV sound output. I would only use it through PS4 (watching Amazon Prime, play Bluray, streaming movies though Media Player) Now the simple question is, can I connect the optical cable of PS4 to Sonos PlayBar and set the format to Dolby Digital 5.1 and expect it to work? Many Thanks, H

2198916
I
7 years ago
pwt
pwtVirtuoso
asked in Advanced setups
What happens if I string an Ethernet cable between my stereo-paired PLAY:1s?

I have a pair of PLAY:1s in a stereo pair. Both connect to SonosNet via a BOOST. What happens if I directly connect the two speakers with an Ethernet cable? Will one of the speakers receive its communication over the wire, while the other talks to the BOOST wirelessly? Just curious, not trying to solve any problem I'm experiencing.

443728
ratty
7 years ago
B
bich_dContributor I
asked in Advanced setups
1 speaker, multiple rooms

Hi.. It seems to move a speaker from room to room, it is a few buttons / change of room setups..etc Wondering if anyone knows if Sonos is planning to (or has work arounds) for having 1 speaker in multiple rooms. I get that if i'm trying to play different music in different rooms, a choice will have to be made for said speaker.. or maybe the option to play different music in those rooms is disabled.. But here is my scenario: I have a play bar, and two play speakers. They are set up with my tv as the bar and surround stereo speakers. Great. Now since the play speakers are kinda small, and somewhat portable, I planned to have one of them easily unplugable, so we can bring it to another room when we want, and play music in that other room (without playing on all the rest of the speakers). I'd like to do this easily.. not have to break up the home theater set up.. add it to another room.. then have to redo everything when i bring the speaker back. Seems like i should be able to throw

15179
C
7 years ago
T
tazmanContributor I
asked in Advanced setups
Connecting a PC to stream audio to sonos

Hi there I am wondering if it is possible to connect my home pc to my sonos system to play audio out. I currently have a standalone Bose 2.1 connected but want to play movies on my pc through my sonos system - is this possible and if so how. Many thanks

11602
ratty
7 years ago
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