It I click on my avatar / Subscriptions I get a “sorry an error occurred” on this page:
https://en.community.sonos.com/favorite/overview
Anyone else having this problem?
It I click on my avatar / Subscriptions I get a “sorry an error occurred” on this page:
https://en.community.sonos.com/favorite/overview
Anyone else having this problem?
Hi
Have you tried clearing your browser’s cache?
Yup, and in-private mode, and Edge and Firefox.
I don’t get the error on the page any more, but many of my Favorite threads are missing from it.
Thanks Corry. I can only describe the threads chosen to be listed on my Favorites page as “hot garbage”. I post on here a lot, but that page thinks I do one post every few weeks or so. Really hard to track my contributions with this page at the moment.
Hi
On https://en.community.sonos.com/favorite/overview, how many Topics does it say you’re subscribed to, and (roughly) how many do you think there should be?
Edit: Please also provide a screenshot (but be sure to remove anything you don’t want seen).
Seems a vaguely reasonable total. My profile says 4693 comments, which is a similar order of magnitude.
Hi
Thanks.
Sorry - why do you think there are some missing? Or do you think it’s fixed now?
Hi
Thanks.
Sorry - why do you think there are some missing? Or do you think it’s fixed now?
According to that page, I have five Faved threads in the last month. That is at least an order of magnitude off. This thread is there, at the top. This other thread, from earlier today, is not:
According to that page, I have five Faved threads in the last month. That is at least an order of magnitude off. This thread is there, at the top. This other thread, from earlier today, is not:
Perfect - thank you. I was about to ask for an example. I’ll pass this along.
Hi
We’ve reported this to Insided who will start an investigation on their side. We’ll update you when we hear back from them.
Thanks for your assistance.
Hi
Insided have come back to us regarding the issue you reported here. Could you please check to see if it has been resolved? Thanks.
Looks like it is fixed now, thanks
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.