Stop supporting of old Sonos systems!

  • 22 January 2020
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29 replies

E
Userlevel 2

There are still glaring gaps in Sonos plans for the end of life items. Eg

@Ryan S didn't seem to be able to answer a question  what would happen if an 'end of life' product in your system was temporarily turned off, and the remaining products were updated.

Would the 'end of life' product then be bricked and unable to communicate with your controller?

A damn important question that Sonos simply couldn't answer.

We can only speculate without further information, but let’s say the system, as it stands now, is what we have in May 2020 and it’s ‘black boxed’ on all Sonos products and all new features are added to that 'basic platform' and the new stuff either works with the 'black box' code  or alongside it, to enhance, or replace, some of its functionality… it would be quite easy for a device to switch between ‘legacy' and 'modern’ in such circumstances I think depending on its surrounding setup.

Personally, I think we should wait for the precise detail, otherwise we will just be debating these things for the sake of argument, rather than achieving things 'constructively' through dialogue.

I agree with all of your points. Just wish Sonos had thought this through and provided better information a part of the announcement. We shall see.

Just disappointing as I love(d) my Sonos gear. And now wondering what other devices will be next to be 'end of life'....

Ken_Griffiths

There are still glaring gaps in Sonos plans for the end of life items. Eg

@Ryan S didn't seem to be able to answer a question  what would happen if an 'end of life' product in your system was temporarily turned off, and the remaining products were updated.

Would the 'end of life' product then be bricked and unable to communicate with your controller?

A damn important question that Sonos simply couldn't answer.

We can only speculate without further information, but let’s say the system, as it stands now, is what we have in May 2020 and it’s ‘black boxed’ on all Sonos products and all new features are added to that 'basic platform' and the new stuff either works with the 'black box' code  or alongside it, to enhance, or replace, some of its functionality… it would be quite easy for a device to switch between ‘legacy' and 'modern’ mode in such circumstances I think, depending on its surrounding setup.

Personally, I think we should wait for the precise detail, otherwise we will just be debating these things for the sake of argument, rather than achieving things 'constructively' through dialogue.

E
Userlevel 2

There are still glaring gaps in Sonos plans for the end of life items. Eg

@Ryan S didn't seem to be able to answer a question  what would happen if an 'end of life' product in your system was temporarily turned off, and the remaining products were updated.

Would the 'end of life' product then be bricked and unable to communicate with your controller?

A damn important question that Sonos simply couldn't answer.

Ken_Griffiths

Jimmy F J,

I must have read the announcement differently. It said we had a choice. So in simple terms, I personally see things like this...

  1. We get to May 2020 and our Sonos system, as it then stands, will not get any further updates. A line is drawn under the devices in the Setup. These will (in my case) be a mix of the older 'legacy' and the more recent 'modern' products.
  2. It appears it will be possible to split the products/system into two, the announcement clearly says that, so let’s call that ‘legacy' and ‘modern’ Sonos Households and the legacy system will remain as is, but the separated-out modern system can still move forward with any new updates and features. So that sounds quite good to me, almost like I will be able to switch between the two platforms, old and new. That will present opportunity for me to fade-out the old and add to the new system over time. A smooth transition would be my aim in that chosen situation.
  3. It was also announced that I will be able to move from a Sonos legacy/mixed system to a completely new modern system quite quickly, should I wish to do so and to do that, I can either sell my old legacy items onto others who are happy to perhaps stick with the older-featured software, or I can trade-in eligibile products and get a third off (or thereabouts) any of the new modern Sonos products and future-proof my ‘modern’ system, whilst responsibly recycling my old devices.

If that is indeed the case here, with this announcement, I don’t find that too bad at all and the ball is still very much firmly in my own court on what I may then choose to do, going forward.

I think we’re seeing a bit of a 'storm in a teacup' here and the announcement is actually not sounding that bad (to me, at least) although some folk here are (still) trying to make it sound far worse than it really is. I’ve seen companies like Apple Microsoft, Google and Denon do far worse to their customers in the past. Even the worse-case scenario here, appears to be that a customers Sonos system will just not receive another update post May 2020, but it will continue to work exactly as it did before that date.

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