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sonos can't connect

  • 6 February 2024
  • 1 reply
  • 76 views

My sonos 1 suddenly stopped working & won't reconnect. 

Any ideas? I have gone through all steps on set up and nothing works

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Best answer by Airgetlam 6 February 2024, 23:07

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1 reply

There is no Sonos 1, there’s a PLAY:1 and a One. Have you wired the speaker to your router with an Ethernet cable?

What you should not do is a factory reset, unless Sonos Support says to.