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Return policy

  • February 25, 2024
  • 2 replies
  • 417 views
C

Hello!

If this question has already been asked, I apologize.

My question is related to the return policy. The policy says that the item must be returned within 14 days of requesting an RMA. Is a return still eligible even after 14 days of requesting an RMA? (it is still well within the 100-day return window they have here in Sweden).

 

Thanks in advance!

 

Best answer by AjTrek1

Hi

This is a forum community to help Sonos users resolve their issues with Sonos hardware and/or networking. Everyone here is a volunteer and not a Sonos employee with the exception of community moderators.

You should direct your question to Sonos sales or customer service.

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2 replies

AjTrek1
  • AjTrek1
  • Answer
  • February 25, 2024

Hi

This is a forum community to help Sonos users resolve their issues with Sonos hardware and/or networking. Everyone here is a volunteer and not a Sonos employee with the exception of community moderators.

You should direct your question to Sonos sales or customer service.

Together Everyone Achieves More = T.E.A.M.
Airgetlam
C
  • Chookity
  • Author
  • Contributor I
  • February 25, 2024

Thank you for answering!

Yes, I was in contact with the support and was not given a clear answer on this very question. I thought that perhaps someone had been in the same situation and could share their thoughts. Will try to get in touch with them again!

Airgetlam
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