Blissfully unaware of this disaster (the updated app), I’m now enveloped in a nightmare from a company that I had trusted and (originally) held in high regard.
I WAS very happy with my dual app setup, with ‘older components’ (still) connected to the S1 app and ‘newer components’ connected to the (previous) “new” app THEN I bought a new mobile phone!
I ‘transferred everything’ from my original mobile to the new one and it seemed to go well until I decided to access my SONOS system(s) only to find that not only have I been ‘auto-updated’ to the NEW app with all the issues highlighted elsewhere but the (still present) S1 app no longer recognises my ‘older system’!!
It originally took quite a while to set-up my ‘dual app system’ but everything WAS working and I was happy but I cannot believe that I’ve now got a ‘multi component’ system that is to all intents and purposes “dead” in terms of what I want and had been working perfectly happily.
No company should have the right/ability to make such a change without offering (previously) loyal customers the ability/option to “go back” if so desired. I just want to have back what I had before and had (originally) paid a lot of money for.
IS ANYONE FROM SONOS LISTENING????
