Can’t play any radio station at all all of a sudden,
I get :“Unable to play “Sonos radio” access denied or “unable to play the radio station” messages despite being logged in and able to play other music via Apple or Tidal without issue, internet connection good etc.
Have logged out and back in and tired from multiple devices, same.
Best answer by gebrouwe
View originalCan’t play any radio station at all all of a sudden,
I get :“Unable to play “Sonos radio” access denied or “unable to play the radio station” messages despite being logged in and able to play other music via Apple or Tidal without issue, internet connection good etc.
Have logged out and back in and tired from multiple devices, same.
Yep, me too. But (as I think an earlier post has mentioned) I can still play TuneIn stations.
Oh boy, am I fed up with the inconsistencies and lack of support from Sonos. Seems this is a frequent glitch, but there’s no instant chat for a technician to suggest fixes etc. We all pay a premium price for Sonos products and they don’t give a damn about customer service.
Having the same problem since a couple of days. "Re-authorize" works (for now). Nice feature!
Worked for me too! ANd helped me troubleshoot why other services weren’t working either. Thanks to the community for figuring this out, particularly
+14
Hi
Welcome, thank you for reaching out to Sonos Community.
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Same issue here, since 13:00 CET.
Can’t play any radio station at all all of a sudden,
I get :“Unable to play “Sonos radio” access denied or “unable to play the radio station” messages despite being logged in and able to play other music via Apple or Tidal without issue, internet connection good etc.
Have logged out and back in and tired from multiple devices, same.
Having this issue right now, Sonos Radio status has a green checkmark next to it though. What gives?
I also have the same issue with Sonos Radio.
But on the other hand tune-in radio is working.
I am experiencing the same issue now (Jan 2022). When selecting a Sonos Radio Station (not a Sonos HD Radio station, just regular Sonos Station), I get “access is denied”. I can play Amazon and other material, but the majority of what I play is Sonos Radio stations. Any ideas on a solution? I use Sonos Amp. Not sure that makes mma difference on this. I logged out of the App, logged back in.
That’s Jan 2021. Fat fingered that one!
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