I have issues connecting to BBC Radio shows as “listen again”, I keep getting “unable to play ‘Steffen Peddie: **/**/2021’ - the song is not encoded correctly.”
They were playing fine this morning, but they don’t play this evening.
Best answer by castalla
View originalGeoblocking which many broadcasters engage in is really irritating.
Enjoy.
You can thank the lawyers, and broadcasting rights for that.
Edit: and the artists, who want to get paid for their efforts. Seems odd, but makes sense.
You can thank the lawyers, and broadcasting rights for that.
Edit: and the artists, who want to get paid for their efforts. Seems odd, but makes sense.
The BBC broadcasts (radio output) almost exclusively content for which it holds the copyright. The only live stream content they modify outside the UK are some sport broadcasts, and Radio 3 (classical) where NON-UK listeners can't get the higher bit-rate stream. Why they geoblock BBC Sounds is a bit of a mystery.
It holds the copyright for where? Having dealt extensively with Disney on music rights, which are different for each region of the world, it makes a huge difference. And there’s a substantial cost difference for copyright access for the world, versus just one region. Not to mention the challenge that there could be on the BBC’s side, in figuring out which content has world rights versus which content has UK rights.
Last time I tried, I was unable to get F1 on the BBC here in the states, as they didn’t bother with those rights, and did not allow non-license paying users (read non-UK) access to that. I seem to recall that there have been other instances posted on these boards regarding access to particular sports, from the Olympics to football or rugby matches.
It’s entirely unfortunate that there are such requirements...in the current world, everything streamed should be available to anyone on the internet, but unfortunately, that’s not the case. I wish it was.
I agree that rights must be a nightmare especially for music and even more so for sports (where billions can be involved). Thank goodness radio seems less afflicted than television.
Well, it does appear that all the BBC podcasts accessed via TuneIn are now incompatible with Sonos.
Well, it does appear that all the BBC podcasts accessed via TuneIn are now incompatible with Sonos.
Thanks for checking that out ratty. I am currently laid up in bed recovering from surgery that I had earlier today. I will hopefully be able to do more investigating myself once I am able to get out into the other rooms of my house 😀, and also read these forums more thoroughly. Sorry for wasting everyone’s time.
Well, it does appear that all the BBC podcasts accessed via TuneIn are now incompatible with Sonos.
Thanks for checking that out ratty. I am currently laid up in bed recovering from surgery that I had earlier today. I will hopefully be able to do more investigating myself once I am able to get out into the other rooms of my house 😀, and also read these forums more thoroughly. Sorry for wasting everyone’s time.
I should qualify my comment. BBC News items and BBC London podcasts do play. The rest don’t. Mysterious.
Just to add on this - Friday Night Comedy podcast does work fine through TuneIn; but no other shows I’ve tried. So is there a distinction between shows defined as podcasts vs listen again?
The “song not encoded correctly” message is often a symptom of a stream corrupted by packet loss. In other words there are likely to be network issues, quite possibly local due to wireless interference.
Stop it. This “oh, must be your network” nonsense is a classic from the Sonos playbook and absolutely meaningless - just a way to blame the end user rather than spend any time whatsoever investigating why their own products don’t work consistently with a range of average consumer setups.
We don’t build the products or develop the software, and we’re not tech experts; the onus is not on us
“Stop it”? I’ve seen how this “nonsense” plays out countless times.
The vast majority of Sonos problems -- probably well over 95% -- are caused by network issues. Sure, these could be issues at the distant server end -- which might be the case here with the BBC -- or the internet in between, but the weight of evidence is that local network gremlins, usually wireless, are to blame. The laws of physics are immutable.
Sonos provides FAQs to assist with diagnosing wireless problems. Moreover such issues leave clear tracks in the diagnostics, so Support should be able to help troubleshoot.
Ugh, not sure how to quote only part of this.
The fundamental point stands that most Sonos customers are *consumers*. They have a Wifi setup that they plugged in and it worked, they’re not IT professionals. And 9 out of 10 of them have a wireless network that’s fairly average - it’s not some obscure mesh approach with huge backhaul or enterprise hardware. If a Sonos product doesn’t work on their average wifi setup that works well enough for them, whose fault is that?
It’s like Microsoft saying “Windows won’t update - it must be *your* driver issue”. I just bought the computer, I didn’t set up the drivers; why is it my fault that Windows won’t play with fairly MOR drivers??
The “song not encoded correctly” message is often a symptom of a stream corrupted by packet loss. In other words there are likely to be network issues, quite possibly local due to wireless interference.
I have this issue currently too and appears to be the same timeline as others. Working fine until just over a week ago and now no ability to access any listen again content.
I am in Canada so no access to BBC sounds app and TuneIn was the only source for this in Sonos.
I also just changed my internet set-up in the last 3 days (after the problem was here) and reset all network components. The issue still persists.
Works fine on BBC Sounds.
what about those who cant use BBC Sounds ? 
Then you are pretty much stuck with TuneIn. Hint: there are ways and means...
The “song not encoded correctly” message is often a symptom of a stream corrupted by packet loss. In other words there are likely to be network issues, quite possibly local due to wireless interference.
Stop it. This “oh, must be your network” nonsense is a classic from the Sonos playbook and absolutely meaningless - just a way to blame the end user rather than spend any time whatsoever investigating why their own products don’t work consistently with a range of average consumer setups.
We don’t build the products or develop the software, and we’re not tech experts; the onus is not on us.
“Stop it”? I’ve seen how this “nonsense” plays out countless times.
The vast majority of Sonos problems -- probably well over 95% -- are caused by network issues. Sure, these could be issues at the distant server end -- which might be the case here with the BBC -- or the internet in between, but the weight of evidence is that local network gremlins, usually wireless, are to blame. The laws of physics are immutable.
Sonos provides FAQs to assist with diagnosing wireless problems. Moreover such issues leave clear tracks in the diagnostics, so Support should be able to help troubleshoot.
Yeah… there’s nothing wrong with my network when everything else plays fine! It’s this one particular part of TuneIn that is not working. Blaming my home WiFi is just like saying “have tried turning it off and on again?”. Actually, yes I have. Everything works, except these on-demand streams from the bbc, on TuneIn. So it’s almost certainly an issue with SONOS and/or TuneIn.
Has this been sorted yet? I am seeing the encoding error when trying to play back BBC programmes stored in TuneIn. It used to work...
I have the same issue since a couple of weeks and it’s annoying… of course I can use the BBC Sounds App. This works perfectly in combination with Google speakers, but not so well with Sonos. And on Android I can’t stream to Sonos speakers… only with my iOS devices I can stream to my Sonos speakers. I hope Sonos or TuneIn can give an update on this soon.
I think it’s the BBC that needs to authorize TuneIn, and by extension, Sonos, to carry that stream. Neither of those companies are allowed to “steal” streams on their own, it’s the owner that needs to allow it.
Same issue with me the shows i listen to worked last week but not this weekend what is different?
It’s got me stumped, there has been no changes to any of my wireless setup in the house. So I would very much doubt it has anything to do with wireless interference, we live far enough away from any neighbours for them to impact my wireless network.
I am hoping that Sonos can provide answers/solutions.
Did either of you submit a diagnostic, and contact Sonos directly?
Or, for that matter, try something other than TuneIn, to see if the BBC isn’t playing games again with TuneIn, as they appear to have done in the past?
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