I have this issue too, The new app is appalling.
This morning I found on the Google PlayStore an update for the Sonos S2 app and I updated it . Now the starting time is about 2 minutes!!! :(((( Sometimes when I start the app it seems that te System has to be update (my setup consists of one Sonos ARC and two SONOS ERA100 as surround speakers). I tell the app to search for the update but reply me with an error sometimes saying that the updates cannot be find or that the system is already up-to-date..... it's very frustrating...the worst app I've installed at all....I'm about yo put a negative review on the Google PlayStore...it's a pity because the Sonos product are (for me) excellent but an app like that negatively impact the user experience
I have same problem. I fully agree with the comment. Simply provide access to old version. I currently access my music at all
The new app is a * show and nobody from sonos cares, no matter how much money you've spent on their speakers.
*Moderator Note: Modified in accordance with the Community Code of Conduct.*
App interaction has been getting progressively worse in last two year but this update takes the biscuit. Products dropping in and out all the time, unable to load music, unable to find music, playlists that i could previously find, unable to delete favorites that im told will no longer work, unable to modify volume level.
Beyond frustrated and furious that Sonos have forced through such a poor product rendering the system virtually unusable. I loved this system when i first bought it but am rapidly regretting the investment. Sad that this app has marred their reputation.
WAKE UP SONOS AND SORT IT!
My Sonos android app still wont open at all, and hasn’t since the new update.
Does Sonos know about this? And is anybody from Sonos going to fix it?
My Sonos android app still wont open at all, and hasn’t since the new update.
Does Sonos know about this? And is anybody from Sonos going to fix it?
Have you tried uninstalling it, rebooting your phone, and reinstalling it?
My Sonos android app still wont open at all, and hasn’t since the new update.
Does Sonos know about this? And is anybody from Sonos going to fix it?
Have you tried uninstalling it, rebooting your phone, and reinstalling it?
Yes, many times over
On Android, you can uninstall the app, then download and install the APK of the old app (Sonos version 16.1) from an APK site, like APKMirror. All will be back to how it was. Just don’t update the app until the new one is fixed.