Has anyone heard anything at all one way or another from Sonos about the new app: defending it, giving updates on return of missing features to new app, possibility of rolling back to old app, full apology, etc.? I have not seen or heard anything myself other than their own backslapping on social media sites and on the top of their own website. I kind of feel like they just don't care about us existing customers and hope that this whole new app total failure "expletive"-storm blows over. I, for one, feel so let down by their "just don't care” attitude toward their customers that it would be hard for them to recover my loyalty and trust. Some of the missing features, like playlist and queue management and the playing of my local NAS-stored music, are absolute show stoppers for me and will drive me to quickly find an alternative to Sonos for my hard-earned sound system buying dollars.
Best answer by Cochonou
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