After accidentally logging out of Apple Music, I ran into the recurrent loop of Sonos trying to reauthorize Apple Music without ever completing the task. The following was the maddening cycle which happened on my old iPad 2:
- Sonos popup appears asking to Reauthorize Apple Music Account - only option is to click button that says “Reauthorize Account.”
- After clicking Reauthorize Account, iTunes app appears and it thinks for a long time and then finally a popup window appears saying: “The apple ID ________________ will be used for Apple Music on Sonos.” This popup window has only one option which is a “Continue” button.
- After pressing the Continue button, nothing happens for a while. Then Sonos app re-appears with the original popup asking you to reauthorize Apple Music.
- Go back to Step 1.
After trying all different options including logging in and out of Sonos and Apple Music, I found one simple solution. After you Reauthorize once, enter your iTunes password, and then see the Reauthorize Apple Music Account window again, just CLICK CANCEL. That will kick Sonos out of the loop and a few windows will pop up and eventually you will see a “Setup Complete” popup. Click Done to close that popup and Sonos is good to go!
Hopefully this saves some poor soul from wasting valuable time like I did on this ridiculously annoying Sonos software glitch.