Unbelievable. I have 6 products from Sonos. It is asking me every week to reauthorize account . It is not possible to reauthorize from Android app. This problem is here for more that 8 months , what I can see from another posts. All posts were closed , and it ia not possible to wrote there. But this problem has not been solved !! I have latest SW on my products , and I have also latest android app. Are you going to do something ?
Answer
reauthorization progress
Best answer by Schlumpf
The latest firmware and app update did resolve that issue for some user (including me) but sadly not for all. I just can tell you, that Sonos still is aware of the problem and is working on a solution.
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+18The latest firmware and app update did resolve that issue for some user (including me) but sadly not for all. I just can tell you, that Sonos still is aware of the problem and is working on a solution.
The worst software update in my life. Loved Sonos, planned to buy more but after this I will never buy a single piece from them
Zkahric.
Unfortunatelly , you are right . I have 6 Sonos devices . On this issue I come to know , that Sonos do not take care of customers , and they can easily "block" products. In the past I worked as software developer , so I know , how it works. No way , to not to be able repair software bug in 9 monhs !!. It is about minutes , maximum about days . Not nearly a year ! Luckily my Sonos start working few days ago. AS I wrote here I had lastest firmware and latest app already long time already, and it doesn't help. Meanwhile I installed app on Windows desktop , and try to reathorize frome there. It doesn't help. It starts working "alone" after few days, after I wrote here. I think , they are manually correcting one by one , when somebody complain !!!.
Unbelievable. It works for me 4 days. Yes four days !! Such **** system. !!!! Do you want to tell me that I throw more than 2000 Euro thru window?
Moderator Note: Modified in accordance with the Community Code of Conduct.
Unbelievable. It works for me 4 days. Yes four days !! Such **** system. !!!! Do you want to tell me that I throw more than 2000 Euro thru window?
Moderator Note: Modified in accordance with the Community Code of Conduct.
Yeah! Moderate **** content but not solve the real problems! Reauthorize does not work on iOS/iPad…
Bruce
+19Hi
Welcome to the Sonos Community!
Sorry to hear of this issue you are having.
However, you have not mentioned what it is that you are being asked to reauthorize - is this to do with a music service, or the Sonos app itself?
Also, you included Alarms as a tag to this thread, but did not mention Alarms in your post - again, what is the issue that you are having, please?
Please note that threads are automatically closed after 3 months of inactivity - if you’d like a thread to be reopened, you need only ask via DM to one of the moderators, or post it in a thread somewhere, along with a link.
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