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NAS drive connection issue

  • 24 April 2024
  • 4 replies
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I have a WD ‘MyCloud NAS drive and am unable to connect to Sonos as I believe I should be able to. I am unable to discern the correct path I can ‘see’ the drive on Plex, but would like access directly through Sonos… Cheers 

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Best answer by Airgetlam 25 April 2024, 04:46

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Can’t help since I pitched my WD NAS but there a lot of posts here that may have your solution.

If nothing else submit a diagnostic and call Sonos Support for assistance.

Userlevel 7

Try one of these paths:

\\Mycloud\public\music

\\WDMYCLOUD\Public

\\MYCLOUD-xxxxxx\Public

And make sure your WD NAS is running the correct version of SMB and NTML, which would be v1 for Sonos’ OS called S1, and v2 or 3 for Sonos’ OS called S2. 

Unfortunately, there are some of the lesser expensive WD products that don’t allow you the capability to change/access the SMB versions. And all, or at least a large portion of WD’s NAS line are called MyCloud. There is an extensive discussion about how to set up SMB v1 in this thread.

 

 

All now sorted! Thanks for the suggestions.

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