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NAS drive connection issue

  • 24 April 2024
  • 4 replies
  • 109 views

I have a WD ‘MyCloud NAS drive and am unable to connect to Sonos as I believe I should be able to. I am unable to discern the correct path I can ‘see’ the drive on Plex, but would like access directly through Sonos… Cheers 

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Best answer by Airgetlam 25 April 2024, 04:46

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Can’t help since I pitched my WD NAS but there a lot of posts here that may have your solution.

If nothing else submit a diagnostic and call Sonos Support for assistance.

All now sorted! Thanks for the suggestions.

Userlevel 7

Try one of these paths:

\\Mycloud\public\music

\\WDMYCLOUD\Public

\\MYCLOUD-xxxxxx\Public

And make sure your WD NAS is running the correct version of SMB and NTML, which would be v1 for Sonos’ OS called S1, and v2 or 3 for Sonos’ OS called S2. 

Unfortunately, there are some of the lesser expensive WD products that don’t allow you the capability to change/access the SMB versions. And all, or at least a large portion of WD’s NAS line are called MyCloud. There is an extensive discussion about how to set up SMB v1 in this thread.

 

 

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