Lost connection to Spotify

  • 16 November 2022
  • 2 replies

Userlevel 3
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I have my Sonos system which is generally pretty stable. Today I got the dreaded “connection to Spotify was lost” error. Diagnostic number is 591945114  The Connect I was using at the time is wired. 


Best answer by Jamie A 21 November 2022, 11:43

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2 replies

Userlevel 7
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Hi @jnak,

I’ve had a look into the diagnostic you’ve sent and it seems to be a general DNS lookup issue with Spotify. While you could look into adjusting the DNS settings on your router, I wouldn’t recommend this as a first step, instead I’d recommend rebooting your router by turning it off for a few minutes then back on.

This should help clear up the issue you had. 

Userlevel 3
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Thanks, I will give that a shot.