I recently set up a Sonos system, and Spotify is the only service I’ve connected. I want to be able to play songs marked as “explicit” through Sonos, but they’re grayed out. It seems like this has to either be a Spotify thing or a Sonos thing, but… I’ve never filtered explicit content in Spotify, but I checked my Spotify settings just in case, and “Allow explicit content” is indeed enabled I found “Content Filters” in the Sonos settings, but “Filter Explicit Content” is grayed out and says “Not supported” Any idea what might be going on? I haven’t found an answer on the forums yet. Thanks!

@jmschlesSorry for the slow response to your Sonos Community question. I understand that you want to play explicit content from your Spotify music service on Sonos. Please follow the steps in this link for confirming your parental controls withSonos. You describe the option as being grayed out. Is your Spotify account a premium or free account? Also, as per the provided link above, have you confirmed that your Spotify account does not have its ownparental control filtersthat need to be updated? Lastly, please use this link to remove the Spotify account and re-add the service to Sonos and let us know of the testing results. We will also want to see an updated diagnostic report so please use this link for submitting the report and reply with that report number as well.

Answered

Explicit songs from Spotify blocked.

4 years ago
4 December 2019
33 replies
6668 views

jmschles
Contributor I
1 reply

I recently set up a Sonos system, and Spotify is the only service I’ve connected. I want to be able to play songs marked as “explicit” through Sonos, but they’re grayed out.

It seems like this has to either be a Spotify thing or a Sonos thing, but…

I’ve never filtered explicit content in Spotify, but I checked my Spotify settings just in case, and “Allow explicit content” is indeed enabled
I found “Content Filters” in the Sonos settings, but “Filter Explicit Content” is grayed out and says “Not supported”

Any idea what might be going on? I haven’t found an answer on the forums yet. Thanks!

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Best answer by Anonymous 11 February 2020, 19:30

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Pelicans
Lyricist I
2 replies
4 years ago
26 January 2020

Did you solve this?

The only thing I am aware of is Settings, System, Parental Controls. Have you tried that?

Pelicans
Lyricist I
2 replies
4 years ago
26 January 2020

Hi John,

Thanks for the reply. Yes, I’ve tried that in both the sonos and Spotify settings. Very frustrating.

Assuming you have 'filter explicit content' set to 'disabled ' in the Sonos app then my only other suggestions are to delete your Spotify sccount from Sonos then re-add it as a service, and to reboot (power cycle) all your Sonos components.

Having the same issue. Parental Controls in Sonos are disabled. Have removed and re-added my Spotify account.

Userlevel 7

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controlav
Maestro
6766 replies
3 years ago
4 August 2020

According to my iPhone S1 app, Spotify does not offer content filtering on Sonos. It says it is only available on Amazon, Apple, and YTM of my services.

My S2 app is the same.

Not sure how you managed to enable content filtering when it isn’t supposed to be supported. Maybe its a geo-thing? I am in the USA.

Userlevel 7

+23

controlav
Maestro
6766 replies
3 years ago
4 August 2020

Can you give an example of a Spotify track that is blocked from playback?

I only use the free version of Spotify, so I’m not sure if this may assist, but Spotify itself has explicit content filtering that can be toggled off/on within the Spotify App. I’m not sure however if that option then filters through to sonos, as I can’t see the playlists with my free version of the software.

Attached is a screenshot from my Spotify App though FWIW ..and it needs to be ‘ON’ for explicit content to show in the Spotify App. It also may take a while after setting the option for it to feed through to sonos, that’s if it does have any bearing on the Sonos/Spotify content.

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