I recently added a Port to my two channel system. One of the best things about Spotify (and Amazon Unlimited) is the autoplay feature, which uses a sophisticated algorithm to continue playing recommended music after your selection ends. It is not just a matter of convenience (although it does allow you to continue doing whatever you might be doing without having to stop to make a new selection, or be without music at your dinner party, for just one example, until you have a minute to do that), but it is a great way to discover new music. I’ve seen several threads (all now closed) on this issue, but no fix. To be clear, this is a Sonos issue, not a Spotify/Amazon issue. It is beyond imagination to me that a sophisticated piece of audio equipment, designed specifically for streaming apps, would somehow omit support for a critical feature of those self-same streaming apps. If I wanted to only hear what I expressly select, I might as well go back to LPs and CDs, or give up the Sonos and go to a better designer product.
Sonos, I very much like my new Port, so please fix this glaring flaw in your software - or, if I’m wrong, someone please tell me how to enable Autoplay through the Port because I am unable to figure it out, and CS told me this morning that it is not supported, apparently quoting, verbatim, one of the answers on one of the closed threads relating to this topic. (Not very helpful, honestly.)
Please add me to the growing list of customers who are disappointed and dissatisfied due to this major oversight.
Thank you.
