We are a Windows household and the desktop controller that exists for PC today is heavy and not very touch friendly. The third party Windows Phone app, Phonos, is fills a void, but not nearly as feature rich as the Android or iOS app. This has been requested for several years (https://en.community.sonos.com/controllers-software-228995/support-windows-8-rt-for-surface-tablet-and-windows-phone-8-for-mobile-devices-4593709) and the product management team does not address this gap beyond a blanket we have no news statement. I understand that choices have to be made. If you do not plan to address this in the net 12 months then can you at least make your API public with your apps being first and best examples of how to use that API so others can fill the gap for you?
Instead of a lot of "+1" and "me too" threads please show your support by voting on the poll below so we can get a count of the number of people who are interested in a Windows 10 app.
Best answer by Kenneth RView original
Everyone was expecting a Windows10 controller around the launch (there were some screenshots of developer version). I guess still expected although Sonos won't confirm. I believe there are several 3rd party ones.
Improving the Android and iOS client will reach way more people than a Windows client.
On your desktop you can use the desktop controller. Touchscreen Windows devices are still a minority as well, albeit possibly rising in number.
Maybe the whole situation will change with Windows 10, I would not yet count on it.
Oh! Seems you found all the 28 people using Windows mobile! Congrats! 😉
Always these market share discussions. These are statistics. Nothing more. Are they really relevant for Sonos?
First of all your statistics show only the worldwide average. In Europe for example you can find a market share above 10% for windows phones:
Second. The potential clients for Sonos. The high market share of Android phones is mainly due to low budget phones. I think we can say that the potential Sonos clients would invest in a high-end or at least mid-range phone.
Just a calculation example with stats from the play store. Comparing one of most used apps (whatsapp) against the Sonos app.
Whatsapp: 1-5 billion downloads
Sonos: 1-5 million downloads
Assuming that all android users use whatsapp (which is surely not the case), results in 0.1 % sonos customers over all Android users.
As no download stats are available from the appstore i cannot do the same comparison, but i guess the sonos customers % over all ios users is higher.
Market share stats might be interesting, but they do not mean much for a specific app.
Sonos wants to sell a product. And if they do only offer to control it via an app, it is up to them to assure that every potential customer is able to use their products. You cannot expect, that the customer is adapting to fit into Sonos requirements. This is not customer friendly. This would be different if they would still offer the Sonos control. But they don't.
The 2000 votes from the former ask sonos topic for a windows phone app show already that there was a big interest in this app. It was the most requested feature since 3 years, followed by the request for an windows 8 app.
Anyhow we've seen that they had an app in pipeline for windows phone 8.1. But for whatever reason it has not been released.
The constant ignoring of this topic from sonos side shows only one thing. They give a sh** on their customers.
In this context i would like to quote from the Sonos website:
I do not want to know what it would look like if they would invest less in their customers...
So your whole argument is around the assumption, that WP overlaps with the Sonos market - maybe even more than the Android market?
I don't believe so.
Did you have a look into Microsoft's own mobile phone store? http://www.microsoft.com/en-us/mobile/phones/all/
Given the Lumia series is the better one and the Asha series (not even on sale in the US) the one for other countries, I can hardly find a "top notch Windows mobile" phone. (As there are almost no other serious companies selling WP, the MS store is enough for a comparison) The most expensive devices are 389$, hardly flagship contenders. If you think that Sonos buyers are "rich" (which is no necessarily true), they clearly might get better phones than that (e.g. iPhone, Samsung S6 Edge, etc.), which cost considerably more.
As MS seems to not want (or not be able) to fight the "flagship fight" on US / European / Asian markets it seems to target emerging countries more - with Asha amongst others.
The market share numbers again really tell the story: India (a favorable market for Nokia) had a market share of 11% (2014, http://www.medianama.com/2014/12/223-indian-smartphone-shipments-q3-2014-idc/ ) for Nokia, which does not sound too bad. BUT: all those 11% (more or less) were cheap feature phones. As you can see, MS/Nokia is not even amongst the five top smartphone manufacturers in that country.
So no: Windows Phone is not at all overlapping with the Sonos market. If one OS needed to be picked, I would think iOS is the OS with the most overlap. And if - in addition to it's teeny tiny market share - the overlap is that small, no support for WP can be understood all the better.
Maybe the whole situation will change with Windows 10, I would not yet count on it.
It would make perfect sense for Sonos to make an Universal App for Windows. They could reach Windows 8, Windows 10, Windows Phone and Xbox with a single app.
Fingers crossed with next full release we see Windows universal app (I have never seen one personally though)
With the launch of continuum for Windows + the ability to port android & iOS code to Windows 10 + Microsoft actively writing code (in house) for companies to show them the new features of Windows, this should be a no brainer for them.
As for the market share argument Windows may have a small % SOM in Mobile, however as PCs, Tablets & Mobiles reach parity in terms of power, these numbers will become irrelevant and hopefully so to will the hurtles of porting each app for each platform.
do tell us more Chris 😉
This will be my standard going forward, if these companies refuse to support wp then just download and install the android version...
There has been a Sonos Windows application for years, which still works perfectly on Windows 10. In many ways, is far superior to the other Sonos apps as Sonos haven't wrecked it - yet.
If you mean apps that would work on a phone, then AFAIA Windows phones only have a very small market share...
Of course win10 mobile has not yet been released but whether it is successful or not is probably down to Samsung...
Nope, not missing the point. Sonos already works on Windows 10 desktops and tablets. No idea why you would want a Sonos Controller on an XBOX? That would be superweird - controlling it with a game pad maybe? Why would you want that, if you have your mobile phone/tablet on your side? And Windows 10 mobile has really NO market share (as shown above).
Nope. Too little too late in my opinion. The shares are distributed and Apple and Google will keep on innovating. It is not Samsung holding the rudder in the hand, it is Google.
Yes Xbox One users can use a remote, app or the controller. It already runs a Blu-ray, has many steaming apps such as Netflix, Wuaki, Amazon Instant, Now TV, also live TV as well as Plex which is an excellent media server. My little boy certainly struggles to play music as he does not have a phone, but he does have a sonos sound bar.
I would like a Samsung Smart TV app as well...
You are right Windows 10 Mobile has no market share. Probably because it has not been released yet. JAY_17 is certainly right why would a company not want their software listed with the biggest software company in the world?
I personally would like to be able to control Sonos through Plex. Sonos for all of their good points are, in my opinion, not the best or fastest developers.
Maybe that will change, maybe it will not.
TV / gaming consoles: I don't think that these devices are good Sonos controllers at all, just imagine how difficult the simplest steps would be without a mouse or a touch screen. Even if you are sitting in front of your TV, it makes more sense to use a touch device to control sonos than fiddling around with a game controller.
Yes Thunderbyte you are quite right a windows 10 app for touch devices would be perfect.