Why do I need to sign in
Why do I need to sign into a Sonos account to add a speaker? Sonos speakers disappear regularly then I would just go in an add them again. And now, this PITA has been made worse by making me sign in to add hardware I OWN inside my OWN HOUSE. Explain to me someone why I need to sign in?
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Userlevel 4
100% agree.
Userlevel 1
Yep.
Userlevel 1
jgatie, do you work for a PR or media firm? Your constant shilling for Sonos makes me suspicious. And then there are the 17,000+ Replies. Sonos representatives should be marked a such. For a company to flooding a board with bias is unacceptable.
I find it interesting that the forced password requirement *in the name of security* is to provide an 8 character password, with no special characters accepted. At my place of work, we refer to this as "Security Theatre".
Userlevel 1
I got a message somehow about your post here in my e-mail box. Just my two cents:
I've been dissapointed too and I don't need a spreadsheet for my system...;) I replaced my Sonos players with similar players from Bluesound. My experience is plain good: no registration at all to setup (and Spotify Connect works), dark interface which with the current app versions compared works far more intuitive (except the settings menus). To top this you get better sound, Bluetooth integration and better looks (although this depends on taste). More expensive however, but it's a more than capable alternative. But: same blurred lookout on the future developments as Sonos since also Bluesound is not transparent about future plans with the platform and you just have to swallow all upcoming changes, no matter how much you have invested. This is new reality it seems for loyal customers.
Maybe if Sonos is smart it ditches this "login" feature. But how long will you wait?
Cheers,
I'm delaying upgrade Sonos until they remove this mandatory login crap.
Good to know there's an alternative out there.
Thanks.
I agree. Having to sign in to add a speaker is annoying and makes me dislike Sonos. Sonos, please remove this requirement.
Hate Sonos , was forced to update just to access the sepeaker balance function I had set to one side of room ( so I had access to this setting b4). After FORCED UPDATE, app is now requiring me to sign in.... i click forgot password and email never comes , I clicked it about 10 times now, using Gmail it's not in spam.
I then go creating a brand new account with the same exact email, I got that sign up email instantly, try that account trash Sonos app is still saying u must use the account you created the system w.
Requiring me to sign in click forgot password and email clicked it about 10 times. Where in creating a brand new account with the same God that sign up email, use this app is still saying he must use the account you created the system
F&;$4$:$, YOU SONOS WE DONT NEED ACCOUNTS FOR SPEAKERS WE OWN. will never buy Sonos anything again. They block features then require an update/account via a broken system
(My speakers are now locked to half room balance w no way to access the slider)
I then go creating a brand new account with the same exact email, I got that sign up email instantly, try that account trash Sonos app is still saying u must use the account you created the system w.
Requiring me to sign in click forgot password and email clicked it about 10 times. Where in creating a brand new account with the same God that sign up email, use this app is still saying he must use the account you created the system
F&;$4$:$, YOU SONOS WE DONT NEED ACCOUNTS FOR SPEAKERS WE OWN. will never buy Sonos anything again. They block features then require an update/account via a broken system
(My speakers are now locked to half room balance w no way to access the slider)
Userlevel 7
+21
The sign-in is required to link the speaker to your Sonos account. This is necessary to use the Spotify Connect functionality (which I realize you may not use), and will probably have tie-ins to other services in the future, especially if Sonos wants to allow other native apps to be able to control Sonos speakers as well.
If you're having issues with speakers disappearing, you might want to upload a diagnostic from your system after it happens and post the confirmation number here. Maybe someone from Sonos can help fix that issue.
If you're having issues with speakers disappearing, you might want to upload a diagnostic from your system after it happens and post the confirmation number here. Maybe someone from Sonos can help fix that issue.
Userlevel 7
+26
I'll pass along your feedback.
From a troubleshooting perspective, you shouldn't need to go through those steps where you choose to add a player. My recommendation, if you have a dropped room, first, just reboot that player and let it come back on its own.
If it doesn't, I'd suggest checking the wireless environment, changing channels or further troubleshooting.
If this comes up often, you should definitely give us a call on our support line.
You shouldn't lose players, ever. If they're dropping on you and making you re-connect, it's definitely something to look into with us, likely network or wireless related.
From a troubleshooting perspective, you shouldn't need to go through those steps where you choose to add a player. My recommendation, if you have a dropped room, first, just reboot that player and let it come back on its own.
If it doesn't, I'd suggest checking the wireless environment, changing channels or further troubleshooting.
If this comes up often, you should definitely give us a call on our support line.
You shouldn't lose players, ever. If they're dropping on you and making you re-connect, it's definitely something to look into with us, likely network or wireless related.
Ryan, How do I "reboot" a player. Should I be able to unplug and move a speaker to another part of a room without having to Add it?
No need to file anything. Sonos already tells you what data it collects, and gives you an opt out.
Right in the privacy policy:
https://www.sonos.com/en-us/legal/privacy#controlling-personal-information
https://www.sonos.com/en-us/legal/privacy#controlling-personal-information
Userlevel 7
+20
I got a message somehow about your post here in my e-mail box. Just my two cents:
I've been dissapointed too and I don't need a spreadsheet for my system...;) I replaced my Sonos players with similar players from Bluesound. My experience is plain good: no registration at all to setup (and Spotify Connect works), dark interface which with the current app versions compared works far more intuitive (except the settings menus). To top this you get better sound, Bluetooth integration and better looks (although this depends on taste). More expensive however, but it's a more than capable alternative. But: same blurred lookout on the future developments as Sonos since also Bluesound is not transparent about future plans with the platform and you just have to swallow all upcoming changes, no matter how much you have invested. This is new reality it seems for loyal customers.
Maybe if Sonos is smart it ditches this "login" feature. But how long will you wait?
Cheers,
It’s subjective, but the Bluesound speakers just don’t sound as good as their Sonos equivalents, and by some margin. I auditioned both systems prior to making my first Sonos purchase.
you could just create a new free email account on gmail or outlook and use it only for this purpose. give it an easy to remember username and password with "Sonos" in them. doesn't make it much easier to log in when you need it, but at least it keeps the marketing people from finding you.
Userlevel 7
+22
As I understand it you only need to log-in when adding a NEW component. I recently did this with a new Play 1 and had to enter my mail and password.
You appear to be suggesting that you have to go through the process of adding a component as the result of having connection issues. It's very unlikely that the primary resolution of connection will be to go through the add new component process to re-connect existing previously added components. Further, I would say it will most likely lead to further frustration as adding components back that have dropped off/disappeared will most likely NOT resolve the core network issue and will at the very least lead to significantly further user frustration.
I do agree, however, that the last thing to attempt if you are suffering connection issues is to add a new component (a genuine new component). Get the system working properly before you attempt to add a new component
Userlevel 2
Surely, this sign in step can be automated? Constantly asking a a client to log in to their account when adding multiple ne products (something that happens daily) gets old *very* fast.
Z...
Z...
I'm already using Sonos as an example of "how not to do things" in my lectures. This is going all the wrong way. The Facebook lesson learned them simply nothing. Time to save your reputation Sonos...
Userlevel 7
+21
You came here just to add that? As an aside, what has been learnt from the "Facebook data abuse" is that despite it Facebook numbers remained the same. I don't know anyone who has come off Facebook for that reason.
As above you could set up a separate email to use with Sonos if it bothers you that much. Pretty much every electronic consumer item wants you to register these days. Although there are few that make this a stipulation of use.
As above you could set up a separate email to use with Sonos if it bothers you that much. Pretty much every electronic consumer item wants you to register these days. Although there are few that make this a stipulation of use.
Userlevel 7
+22
If you're speaker has just "dropped" then you don't need to add it to the system again. Assuming it was properly associated with an existing system in the first place then you have issues with your network or unlikely a faulty speaker.
Userlevel 7
+21
Care to elaborate so we or Sonos can help? Also they do have telephone support lines that can help with technical issues.
My apologies. Sonos did not delete my comment. I mistook which post my comment was on.
This is stupid. Staying at a rental property with Sonos. I have my own account. Cannot control their system without their login. Cannot change sign in account to use because app does not have the "settings" tab referred to in this thread because the system will not let me connect. App only gets to register speakers page. Reset controller still never gets to a place where you can change registered account. How come I cannot control speakers on a network I am authenticated to? Maybe allow my to at least login and have it use my services. Junk UI.
jgatie, do you work for a PR or media firm? Your constant shilling for Sonos makes me suspicious. And then there are the 17,000+ Replies. Sonos representatives should be marked a such. For a company to flooding a board with bias is unacceptable.
Sonos employees are marked as such. As to my post count, I've been posting here for over 10 years, which is about 5 posts a day. You've had 5 posts in the last hour.
And by the way, as stated many times in this thread, Sonos does not sell your data to 3rd parties. It says so right in the first paragraph of their privacy policy.
Userlevel 7
+26
Before this gets too far out of hand, let's try to stay on topic and friendly everyone.
It's been necessary to create a Sonos account in order to utilize cloud services such as Amazon Alexa or Spotify Direct Control since those features were first introduced. We've also required creating a Sonos account when adding a new device to your system or registering a new system as of last year. And since the beginning of Sonos, we've had a system registration step when setting up a system. We felt it was a reasonable precaution that all Sonos customers should take to add a password to those accounts or link the system registrations to valid emails, and so we decided to make it a requirement.
It's been necessary to create a Sonos account in order to utilize cloud services such as Amazon Alexa or Spotify Direct Control since those features were first introduced. We've also required creating a Sonos account when adding a new device to your system or registering a new system as of last year. And since the beginning of Sonos, we've had a system registration step when setting up a system. We felt it was a reasonable precaution that all Sonos customers should take to add a password to those accounts or link the system registrations to valid emails, and so we decided to make it a requirement.
I really dislike the forced registration and log-in requirement for the Sonos speakers following the mandatory software updates.
I do NOT want to:
- Utilize cloud services such as Amazon Alexa
- Use Spotify
- Create a new e-mail account to circumvent the registration requirement.
- Etc.
I just want to use the basis functionalities of the Sonos applications without the forced registration and forced log-in for the use of Sonos. Unfortunately, there are no optional choices for the registration requirement whatsoever.
These privacy violating requirements are really disappointing. I returned my new Sonos speaker and will not buy Sonos anymore nor will I recommend it to others until the forced registrations and log-ins are removed.
I do NOT want to:
- Utilize cloud services such as Amazon Alexa
- Use Spotify
- Create a new e-mail account to circumvent the registration requirement.
- Etc.
I just want to use the basis functionalities of the Sonos applications without the forced registration and forced log-in for the use of Sonos. Unfortunately, there are no optional choices for the registration requirement whatsoever.
These privacy violating requirements are really disappointing. I returned my new Sonos speaker and will not buy Sonos anymore nor will I recommend it to others until the forced registrations and log-ins are removed.
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