Opinion seems very strong.
EDIT: I can't edit but would like POLL: In front of the thread title.
What do you think of the new 6.4 software?
A poll to see who prefers the older or the newer software version.
Opinion seems very strong.
EDIT: I can't edit but would like POLL: In front of the thread title.
Opinion seems very strong.
EDIT: I can't edit but would like POLL: In front of the thread title.
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Userlevel 1
What has happened to my Sonos!! I thought I was doing something wrong at first, but was blown away to realize this replace queue thing is a feature… done on purpose. I tend to use the Sonos system socially, and this just kills the party. Once a queue was erased while just scrolling through in albums view, and my thumb accidentally tapped one. Boom, now the queue is wiped out and I’m listening to some random album. Please fix this.
Sonos WILL NOT role back software - this was a huge topic in the 5.0 software update.
My bar tablet is safely still on the old version.
Maybe Sonos won't roll back software, but I did. I just went back to 6.3 by restoring my iPad with a backup from a few days before the debacle--I mean, update. No more whole-album pileups from choosing one song. No more wiped-out queues! Yea!
Userlevel 7
+17
Had my first party tonight since 6.4. No one replaced the queue completely but there was a LOT of inadvertent Play Now killing whatever was playing
That's certainly how it is starting to feel. I'm fine with the software as it is as I don't really curate a queue, but there was a lot of negative chatter about the new update regarding the queue on here while it was in beta so i was surprised to see Sonos went forward with it anyway. Seems like they're trying to catch up to features of other music services, which is short-sighted.
Catch up? In my mind they are regressing, back to an iTunes interface made for one person listening on ear buds. Multi-room streaming was invented by Sonos, and the queue was perfect for it. The fact they want to regress to an inferior quasi-iPod interface is not catching up to anything.
You must not have handed out the manuals. 😉
Either make the new behaviour optional, or allow people to revert to previous versions of the controller. This is 'customer is wrong' attitude is very Apple-like...
That's certainly how it is starting to feel. I'm fine with the software as it is as I don't really curate a queue, but there was a lot of negative chatter about the new update regarding the queue on here while it was in beta so i was surprised to see Sonos went forward with it anyway. Seems like they're trying to catch up to features of other music services, which is short-sighted.
I hate this software update! Why on earth do i want the whole damn album when i selected one song? This ruins sonos! I bought two of these things and now i am not using them and wont be using them anymore! Putting them on craigslist if this isnt fixed and soon!
Userlevel 7
+22
We just need some Sonos executives to have their first party with guests.
It seems like a poorly thought through thing to do. I now notice after updating to 6.4.1. that when I touch on a song, a popup appears, warning me that this action will override the existing play queue, giving me the chance to back out, which I do, and I then go to the three dots on the right. So it seems Sonos have responded to the negative feedback by introducing this extra step after touching on a song.
This is welcome I suppose. However, why not just revert to the previous behaviour, if you are going to re-introduce another stage of user input? It makes no sense at all.
This is welcome I suppose. However, why not just revert to the previous behaviour, if you are going to re-introduce another stage of user input? It makes no sense at all.
Roll back to a previous version wholesale .....not necessarily needing that. Rolling back some of these features I absolutely support. Not a single person has been able to tell me the need to delete/replace queues from single taps. A philosophical hard line on refusing to roll back features that have made the user experience worse is the wrong way to go. At the end it will be up to Sonos to gauge what has been the overall impact of this "upgrade"!
You must not have handed out the manuals. ;)
All parties must hereby start with a Sonos playlist safety briefing going forward :o))
As a predominantly IOS household, participating in the beta is a pain. I gave up a few versions ago.
Apple has a mechanism called "Testflight" that allows beta testing but Sonos doesn't use it.
Hence, Sonos miss out on beta testing from a large slice of the user community.
Apple has a mechanism called "Testflight" that allows beta testing but Sonos doesn't use it.
Hence, Sonos miss out on beta testing from a large slice of the user community.
I agree that a poll on this Forum is not the right way forward.
So check out the reviews on the iOS App Store (sort by most recent). Sonos is bombing on there and currently only has two stars. I remember when it was always 4 or 5 stars and their customer base loved the app. I think this shows how out of touch Sonos is with what their customers want. I am not saying roll back, but gives us the option to choose our method of play - I'm in the classic camp.
So check out the reviews on the iOS App Store (sort by most recent). Sonos is bombing on there and currently only has two stars. I remember when it was always 4 or 5 stars and their customer base loved the app. I think this shows how out of touch Sonos is with what their customers want. I am not saying roll back, but gives us the option to choose our method of play - I'm in the classic camp.
Userlevel 1
I simply wish the Play Now one-touch feature added the selection (the album or the song to the end of the album) to the end of the queue and started playing it.
Looks like BlueSound did the same thing to their queue, an "enhancement" nobody asked for, and customers complained bitterly about it. BS relented, and made it opyional. Let's hope Sonos does the same.
https://www.audiogearclub.com/threads/bluesound-blues.132/
https://www.audiogearclub.com/threads/bluesound-blues.132/
https://www.audiogearclub.com/threads/bluesound-blues.132/
Problem is that of the 6 people in the world who like to listen to music in a manner that matches the new Sonos UI probably 4 of them are relatives of people on the Sonos development team. Why else would they have pushed out this change in spite of the vocal protests during the public beta? I think there must be something along these lines preventing Sonos from reversing their mistake the way Bluesound did.
I haven't suggested that they should or would. The option is that IF you had the option to revert would you? I certainly would, until the time that it was improved. I wouldn't want to willfully sit on this version if I didn't need to - while changes were being made.
Given the nature of my use, I am not seeing enough change in the user experience to get excited about it - in either direction. What puzzles me though is that I don't remember seeing as much reaction to the public beta as I am seeing now. Did Sonos do things beyond what was in that? Or did I miss seeing these reactions then, and Sonos simply ignored them?
Most of what is being said now was said at time of Beta testing. It's just that I suppose some hoped that it would not have reached release in that form. Also it appears a number of persons have now joined the community for the main purpose of letting their voice be heard in terms of dislike for the new controller software.
Userlevel 7
+22
I have been grumbling loudly for some time
But hey, you have the Trueplay thing:-)
I gave up on public beta participation even without being IOS centric. Little gain from participating, and too many updates to the beta that needed more effort to get them installed than what the formal releases do, and much of it is tinkering around the fringes anyway.
I think this poll could end up being misleading as people who like it will not necessarily come on to this forum and vote. As I have said before I personally love the changes and definitely would not want to go back to the old version. The only thing Sonos can do to please everyone is to implement a configuration option, or perhaps introduce some form of lock for the queue. I can understand though, why Sonos may be reluctant to do this as the user experience will vary depending upon configuration and could cause confusion when someone connects to a different users system.
If you don't like it then do not just complain here, please leave a review on iOS App Store as well to help Sonos listen to its customer base. It is not looking good for Sonos on there at the moment!
Userlevel 7
+17
this is a year old thread about version 6.4. I suggest you make a new post about version 8.0 !!!
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