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sonos unreliable playback of amazon music

  • May 12, 2023
  • 4 replies
  • 211 views
M
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sonos has become utterly useless as a playback service for amazon music.

songs stop in the middle of playback - error message   the song is not encoded correctly.

or sonos just drops the link to amazon - error message  the connection to Amazon Music was lost

I get these messages not one or twice a day but dozens.  I have asked tech support for help on these for years now.

I gather since their developers refuse to fix this is it is a sonos/google doesn’t want to play well with amazon.

Wish I had not invested in as many speakers or I would abandon sonos immediately.

their speakers would be best suited for small boat anchors. 

 

 

Best answer by GuitarSuperstar

Try wiring one of your speakers directly to the router with an ethernet cable and see if that makes a difference.

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4 replies

G

Try wiring one of your speakers directly to the router with an ethernet cable and see if that makes a difference.

"Receive with simplicity everything that happens to you." - Rashi
buzz
  • buzz
  • May 13, 2023

I’m not having this issue. Start looking for network issues.

M
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  • mind4wine
  • Author
  • Contributor II
  • May 26, 2023

speaker is wired

+120 mbps speed

update just bricked the unit that is connect to the router.

*###* *#####* *#####*

Moderator Note: Modified in accordance with the Community Code of Conduct.

Airgetlam
  • Airgetlam
  • May 26, 2023

Please define what you mean by the term ‘bricked’.

Bruce
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