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sonos unreliable playback of amazon music

  • 13 May 2023
  • 4 replies
  • 158 views
M
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sonos has become utterly useless as a playback service for amazon music.

songs stop in the middle of playback - error message   the song is not encoded correctly.

or sonos just drops the link to amazon - error message  the connection to Amazon Music was lost

I get these messages not one or twice a day but dozens.  I have asked tech support for help on these for years now.

I gather since their developers refuse to fix this is it is a sonos/google doesn’t want to play well with amazon.

Wish I had not invested in as many speakers or I would abandon sonos immediately.

their speakers would be best suited for small boat anchors. 

 

 

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Best answer by GuitarSuperstar 13 May 2023, 02:25

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4 replies

G
Userlevel 7

Try wiring one of your speakers directly to the router with an ethernet cable and see if that makes a difference.

"Receive with simplicity everything that happens to you." - Rashi
buzz

I’m not having this issue. Start looking for network issues.

M
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speaker is wired

+120 mbps speed

update just bricked the unit that is connect to the router.

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Moderator Note: Modified in accordance with the Community Code of Conduct.

Airgetlam

Please define what you mean by the term ‘bricked’.

Bruce
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