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Sonos S2 Windows app not Launching



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Userlevel 6
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Hi @KRossouw.

Welcome to the Sonos community and thank you for reaching out to us about your concerns.

I would like to recommend some basic troubleshooting steps to help fix the issue.

  1. We may want to un-install the Sonos S2 app.
  2. I would also recommend checking for updates on your Windows operating system.
  3. after the Sonos S2 app have been un-installed. It is not a bad idea to consider restarting your computer.
  4. Next, We may want to download the Sonos S2 app using the Sonos’ website.
  5. Another thing we may want to consider after downloading and installing the Sonos s2 App is windows 10 firewall and here is the guide on what to do.
  6. Third party Anti Virus is also another situation we can possibly address. Here is the guide on how to deal with third party Anti Virus to work with Sonos.

 

Please let me know how everything goes. We’re always here to help.

Thanks,