Hi,
my app constantly loses connection to the app. It won’t log onto it meaning I can’t play music on my system, or if I’m lucky enough to be able to play music then it disconnects so I can’t change track or volume, rendering my expensive system completely useless. You will come back to me and blame my wifi I’m sure, however nothing else drops out as much as Sonos… it’s happening very often now.
please can someone help?
if it is WiFi… then would a Sonos boost help?
thank you
Hi,
thanks for your reply… I have 9 speakers which include the following:
2x Sonos beam
4 x Sonos one
1 x Sonos Three
2 x Sonos 1
due to layout of the house, unfortunately all are on WiFi as I cannot hardwire them. Just on my standard BT router. I could go and change the channel of the router or create fixed IP addresses for them, but wondering whether a Sonos boost would help by taking all of the Sonos traffic, and if that is the reason my app keeps losing the system and won’t connect at all to it?
jjst don’t understand why when I open the app it doesn’t connect to the system and doesn’t even acknowledge there is a Sonos system at all.
+17
Can you tell us a bit more about your set up? Which devices, what does your network look like, that kind of thing.
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