Why am I now being forced to create and link a Sonos account to the controller just to be able to add speakers to the system? There is absolutely no reason why this needs to happen.
Poor form Sonos. This should be an optional step. As such, I will no longer be buying any more devices.
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Userlevel 7
+20
This is a requirement in the set-up for the new Sonos One. I expect that Sonos wanted a consistent process for all speakers and to enable people with older players without Alexa to have voice control if they chose too, via echo devices. Why is this such a major issue for you?
Sonos? Anyone? Please explain how this is acceptable? Will you be issuing refunds to those who bought speakers before this was a "requirement". No where in your product documentation or the packaging stated this was a prerequisite, nor should it be expected.
I think the Australian Consumer Law would come into affect here for those choosing to seek a refund from Sonos.
I think the Australian Consumer Law would come into affect here for those choosing to seek a refund from Sonos.
No, my speakers consist of Play 1 and Play 3 only. It doesn't even let me proceed without signing in to a Sonos account.
The issue is, I shouldn't need to. I have no requirement for it. I should be given the option to skip it since it adds no benefit to me.
The issue is, I shouldn't need to. I have no requirement for it. I should be given the option to skip it since it adds no benefit to me.
Userlevel 7
+20
Not sure what the issue is really... Are you trying to add a Sonos One? If so, you need to link the Sonos Cloud to the Amazon Cloud, this requires an account in both.
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