Sad day for me and my CR100

  • 5 November 2022
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38 replies

Userlevel 3
Badge +3

Hi @Buttel ,

 

I am sorry, there is no solution to this.  My remotes can only access my music library and Amazon music.

I revive this thread, as I have the same problem; i switched on my Sonos system for the first time in a few months and got the same error message on my CR100 with regard to connecting to TuneIn. I own 2 CR100 an two S5 (1 first gen with software 8.4)

I am still able to play TuneIn radio stations on my system using an old version (8.4) of the Windows Sonos App. I only use the CR100 to change volume or pause the playback of the TuneIn Radio.

 

@ossodiseppia Were you able to resolve the problem, so to be able to again fully use the CR100 to connect to TuneIn and chose radio stations?

 

 

 

Userlevel 3
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I am sure this has to do with security and the CR100, I just can’t remember what was said about it when Sonos announced the end of the CR100.

This recent development and the artist and song title under “information” plus now hearing local commercials tells me something has changed with TuneIn.

I’m not interested in hearing commercials for local businesses through my Sonos.  In order to continue to listen to my favorite radio station from half way around the word, I will buy a Bluetooth device to plug into the back or my ZP80.  I can then stream from my phone.

 

Thank you for the suggestions and feedback.

Userlevel 7
Badge +17

@ossodiseppia Thank you for your explanation. Your problem is clear to me now. Sorry to say I cannot bring any solution to the table, beside the one you already got yourself: buy a used phone that fits with Sonos.

My CR100’s died a while ago. Do you have a “Sonos Favorites” section visible on your CR100? If so, you may be able to insert the station’s URL using a phone, then select the station with the CR100.

If you purchase a cheap phone or pad to use as a controller, make sure that it is running an Android version that supports the SONOS controller.

Userlevel 3
Badge +3

Thanks, Bruce.   My system is quite old and I am one of the few CR100 holdouts.  I do not have any “speakers”.  My system dates those.

When I set up my system, I wired my house.  My original system was a ZP100, a ZP80 and a CR100.  Later, I added another ZP100 and another CR100.  The later ZP100 is wirelessly connected to my network.

I am on the last version, 8.4.  I recall something from Sonos when they announced discontinuing support of the CR100.  But, I cannot recall exactly.

It’s been a great ride with Sonos.  If I have to stop using the CR100s, it’s ok.  Used cell phones are cheap and there is more than one option for a controller.

Before I bin the CR100s, I’d like to exhaust every effort to figuring out the issue.

I thought, having never used one, the CR100s worked only when the Sonos system was in wired (SonosNet) mode, which means on Sonos device, either a BRIDGE or a speaker was wired to the router directly. Is that not the case?

That being said, time moves on, if your system is ‘frozen’ at 8.3, it wouldn’t surprise me if some streaming sources have updated their servers and no longer match with rather old Sonos 8.3. 

Userlevel 3
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I’m not either.  I do not use a Bridge.  I have two ZP100s, a ZP80 and two CR100s.  I have a large library of digital music.  This stuff plays no problem.

On either of the CR100s, if I go to radio and press the center wheel button, I get the “Unable to browse music - ….”

 

 

I have an old cell phone without a SIM card.  I have the Sonos app loaded.  I can access TuneIn and play my stations.  It’s interesting that when I play the radio stations, I now get “Information” on the song that is being played.  In all of the years I’ve had these CR100s, I’ve not seen that before.

 

 

 

I would think if I had WiFi issues the CR100s would not work at all.  There are no IP conflicts on my network.  I went through al of them this morning.

Userlevel 7
Badge +17

I’m not sure how your problems relate to the CR100.

 

What’s your network setup? Do you use a Sonos Bridge?

Userlevel 3
Badge +3

The message “problem connecting to” and recurring adds on TuneIn spell wifiproblems to me. In my experience TuneIn only places adds on new (or restarting) streams…….

Thank you for the reply.  Can you please offer a bit more info on this?

Userlevel 7
Badge +17

The message “problem connecting to” and recurring adds on TuneIn spell wifiproblems to me. In my experience TuneIn only places adds on new (or restarting) streams…….

Userlevel 3
Badge +3

AH!  Great idea.  Thank you.

You may be able to find a direct link to your radio station and skip TuneIn.