Line-in sound cuts out all the time
I connected one of my Sonos Play5's to my computer via the line-in headphone jack. I have 2 other Play5's and a bridge. Those other 2 Play5's not connected to the headphone jack very rarely produce sound consistently. This is a really bad problem for me considering that I play all sporting events and video thru my computer. I'll have guests over to watch a game, and 2 of my relatively expensive Sonos speakers constantly flicker in and out so bad that I just have to turn them off and hardwire other speakers. What I've tried: rotating the speakers, disconnecting/reconnecting, removing all components and re-adding all components in the Sonos program. The router is not near any of my Sonos components. I'm not running other programs that take bandwidth, and if I'm streaming something online, the video will continue to work while the sound cuts out. I have a 110mbps connection. Thanks for the help. -Kevin
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I'm getting cut outs on the play 5/connect combination, as well. Can you take a peek at my diagnostic? My confirmation number is: 7618574.
A solution found mentioned on here somewhere (can't find it to thank the guy) is to switch the line-in device name to "Airplay device". That apparently gives a second more of buffering time (as Sonos thinks its dealing with an airplay device) and since switching I haven't had one drop.
See screenshot below.
Userlevel 1
Everyone, if intermittent drop-outs are the issue, and changing the channel on SONOSnet or changing the Wi-Fi router channel doesn’t help... and if compression is not an option (due to either sound quality loss or audio/video sync latency), then I would suggest considering getting possibly either a SONOS Boost (rather than just a bridge or home wi-if), or using a wired Ethernet connection to get around the wireless interference issue. In some home constructions, that might be the only practical way. Or getting a Wireline solution, which can turn your power socket into a wired network connection to get a greater range where Wi-Fi isn’t an option (poor signal), and installing Ethernet (possible rental, or solid walls) also isn’t an option.
A solution found mentioned on here somewhere (can't find it to thank the guy) is to switch the line-in device name to "Airplay device". That apparently gives a second more of buffering time (as Sonos thinks its dealing with an airplay device) and since switching I haven't had one drop.
Userlevel 2
+1
A solution found mentioned on here somewhere (can't find it to thank the guy) is to switch the line-in device name to "Airplay device". That apparently gives a second more of buffering time (as Sonos thinks its dealing with an airplay device) and since switching I haven't had one drop.
This worked well for me too! I wish Sonos had an official feature for this rather than using the Airplay device mode as a workaround.
Another note for those who don’t know: if one of your Sonos speakers is near your WiFi router or somewhere you can easily run an Ethernet cable, doing so will change your Sonos setup to BOOST mode (same as if you bought a separate BOOST device) which means Sonos is creating its own wireless network. This is another method that worked for me to create a stronger signal and prevent signal skipping.
Set to compressed & cut-out gone but now a 2-3 sec delay from my Tivo in 7.1 fam rm (hdmi) to Connect Amps grouped or not w/a analog line in to any of 8 zones/Amps in my rack. All devices are hardwired except Playbar 5.1 setup in my mbedrm but not related. What to try next? Digital from Tivo into an Amp? How can I tell if all worked Sonos devices are using hardwired cat6 only? No wifi, sonos net, etc.
What is odd is that the Amp getting the Tivo singnal (physically wired) does not do so but any grouped Amps down the line cut out.
Thout I would try digital/coaxial line into... OOPS! Only analog, duh... Connects output digital but Amps only line-level analog in. LAME!
A solution found mentioned on here somewhere (can't find it to thank the guy) is to switch the line-in device name to "Airplay device". That apparently gives a second more of buffering time (as Sonos thinks its dealing with an airplay device) and since switching I haven't had one drop.
Looking to see what’s up with mine too!
736857705
Hi, I'm having trouble with Line In dropping out repeatedly. Can't understand the options given so far. For example where is 'under Sonus, go to Presferances etc' I can't find any of this. How do you change router channels, is another one. Please explain for the none techy.
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