IOS 11 and TruePlay

iPhone 8 Plus here as well running the latest OS update. It says it's unavailable for my device despite the support in this thread indicating otherwise. The FAQ page about tuning states otherwise as well.

Same here. Have an iPhone 8 (iOS 11.1 and latest Sonos controller) and get the message “ Trueplay timing is not yet supported for this iPhone.”

This is correct. The latest software update has support for iOS 11 for Trueplay, but we're still working out the last details on the hardware side for the newest iPhones. It'll be ready soon, we'll make sure to let you know what it's ready.

iPhone 8 Plus here as well running the latest OS update. It says it's unavailable for my device despite the support in this thread indicating otherwise. The FAQ page about tuning states otherwise as well.

Fixed for me IOS 11.0.1 and SONOS Version: 8.0 (build 371245270)
Hardware Version: 1.20.1.6-2

And now wait for the overly self-entitled to complain that is is now available.

As has been stated before, the likely issue isn't the software that they would have had their hands on, it's the hardware, which Apple wouldn't share with anyone at all.

Which has absolutely nothing to do with why Sonos could not be prepared for Trueplay tuning to continue working on existing hardware (like an iPhone 6S) once updated to iOS11 (as has been stated before.)

Now then. Let’s sit quietly to enable you to engage your brain.
Ready. OK, tell us how you know that the sound processing has not changed from iOS10 to iOS11.? Have you even bothered to look through all the settings and noted the differences?
As has been stated before, please do,pay attention, iOS11 has changed the sound processing from the microphone. Or has it? Do you know?
How would you like your 6S to give you really nasty results from your sudden urge to Trueplay a speaker? Would that make you happy?

In my 5.1 true play don't work! iOS11 sonos app v8
Did it give you an error other than "not available on this device"?

Sonos v8 re-adds TruePlay support for iOS 11, so the nightmare ends for the Apple early adopters.
That's correct, as of now, iOS 11 should be working great for Trueplay.

After updating to IOS 11 TruePlay doesn’t work!

I tuned my playbase and then ios 11 dropped, now I have 2 PLAY 1's that won't tune. How affected will the sound be? I'm not sure how to control the volume of them, do I need to manually use the volume on each one or are they paired together?

Trueplay is a process that optimises the sound of your speakers with the surroundings. The Play 1s will work perfectly well and in ALL other respects function is not affected by whether or not Trueplay is performed

Sure, assuming that they wanted to release two different updates. I can certainly see someone taking a decision that said "let's wrap it all up in one single release", with the expectation that it would be fairly quick to resolve, and then running in to a bug that caused it to be delayed. Shoot, I've run in to situations in software releases like that, too. And I was the one who was making the decision about what would be included and what could wait. It's certainly frustrating, but I'd suggest the difference between non-TruePlay and TruePlayed speakers is not a life changing event, it's an adjustment. And frankly, all Android users don't have the ability to do it at all.

Do I want it out ASAP, sure I do. But I also recognize that software releases are frequently not as easy to QA and release as we, the public, want. I just moved a pair of speakers, and want to TruePlay them. But I can wait, it's a rather minor annoyance.

I suspect "dummy" is the operative word................

Interesting. I was aware they share sizes for makers of cases, but this is the first I've heard of dummy hardware units being shared with anyone. Can you point me to more information about that, please?

Because how long has the beta been out? Did SONOS start developing/testing for iOS last week?
Your answer is nonsense.

You do know that iOS 11 was released in conjunction with the new iPhone 8, right? Sonos needs to configure the tuning for the new hardware in the iPhone 8, and Apple never gives those out for beta testing.

I just fell into it as well! Hard to believe

Why is it hard to believe? iOS changes require Sonos to re-certify the Trueplay tuning algorithms to any changing software and/or new hardware. That requires time to get correct, as stated by the Sonos rep above. In the meantime, Trueplay still works for any device not running iOS 11.
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It’s hard to believe because they will get beta and developer releases in advance so they can be prepared for it! I have a big family party bought two more play:1 and a play bar and are unable to tune them so yeah people will me miffed

Would it help if someone tickled your tummy for a while?
Maybe your family of hyper critical audiophiles will forgive you for being extremly silly by upgrading to 11 far too soon.