This whole thing is a joke, I honestly don’t understand how this could happen.
In order to launch an update like this, dozens of people need to go through this project, and it’s just impossible that they “missed” all these things. It’s screaming high level incompetence, it’s screaming higher-ups that don’t listen to feedback, it sounds like a company that does not even understand their customers.
But even when I say, “it sounds like a company that does not even understand their customers” it makes no sense, because I’m very sure that 90% of Sonos staff go home and listen to these speakers too, so why would they make their own speakers worse?
These speakers are very much a home appliance, and it’s utterly unacceptable to take features away from users.
I demand Sonos to revert to the previous version of the app, and in the meantime maybe launch a beta for this new redesign.
