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Controller Update & Sonos Radio

  • 12 November 2020
  • 1 reply
  • 95 views

Hi,

I’ve updated my controller today, now my Sonos Radio isn’t working and won’t reauthorise, Any ideas what I can do??? I’ve rebooted my PC and thats not worked…..

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1 reply

Annazel S
Userlevel 5
Badge +16

Hi @A-M.

Thanks for reaching out, let me help and check it for you.

To better understand, what happens whenever you’re trying to re-authorize Sonos Radio?

Are other sevices working within Sonos?

I’ve found a relevant thread that contains helpful suggestions and fixes that you can try, here’s the link:

https://en.community.sonos.com/music-services-and-sources-228994/sonos-radio-not-working-6850576

 

Let us know how it goes, if you have any other questions or concerns don’t hesitate to reach out, we’d be glad to help.

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