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Alarms "hidden" in System Settings with 10.4

  • 10 September 2019
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144 replies


So... WHERE can i find my existing alarms? Settings/System/Alarms takes to me "AddAlarm". I Still have alarms that are going off this morning. As DB88 said, it won't let you re-create the same alarm because it "already exists".

Could someone please answer this question?
I see my existing alarm under Settings/System/Alarms. So either you've setup an alarm with some other smart control tool or there's a bug that isn't effecting all users.


They have appeared.
I closed out the app again (on iPhone), re-opened, went to the alarm setting and there they are.
Guess it was a false alarm ; )
So... WHERE can i find my existing alarms? Settings/System/Alarms takes to me "AddAlarm". I Still have alarms that are going off this morning. As DB88 said, it won't let you re-create the same alarm because it "already exists".

Could someone please answer this question?


I see my existing alarm under Settings/System/Alarms. So either you've setup an alarm with some other smart control tool or there's a bug that isn't effecting all users.
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I'm hoping app telemetry shows this priority is backwards and will be corrected in 10.5.The post by the employee above seems to imply they used the data they collect to inform this change.


It looks like they had the sort order backwards when looking at their telemetry. No-one needs to use Account (except maybe Sonos Support), and yet it is at the top of the Settings list.
So... WHERE can i find my existing alarms? Settings/System/Alarms takes to me "AddAlarm". I Still have alarms that are going off this morning. As DB88 said, it won't let you re-create the same alarm because it "already exists".

Could someone please answer this question?
Userlevel 3
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I'm hoping app telemetry shows this priority is backwards and will be corrected in 10.5.

The post by the employee above seems to imply they used the data they collect to inform this change.
Userlevel 7
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I find it bizarre that the #1 item on the new Settings item (on iOS) is "Account", and yet Alarms are buried under "System" (and the more players you have, the more painful it is to get to Alarms). How many times do people use Account vs Alarms? I'm hoping app telemetry shows this priority is backwards and will be corrected in 10.5.
I just checked and I reckon it took an extra half a second (if that) to get to alarms.

Good for you, but it doesn't remove the fact that the update to the UI has made this option more cumbersome to get too. The whole idea or a UI is to make it as simple as possible and within the least amount of steps to achieve a specific function. Adding steps is a backwards move,
Userlevel 7
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Use the Desktop controller (for PC or Mac). One of the advantages to being a near-frozen version of the codebase is that UI changes like this will never happen.There isn't even a 10.4 for PC (and Mac I assume).Wish you were right ControlAV. Sadly you aren't. There's a nice 10.4 software update ready for my system right now.


Ah, i see the 10.4 update for PC this morning. Fortunately no UX changes like messing with Alarms though.
Userlevel 5
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Alarms are a system setting which are usually set and then not changed frequently,I've always (had Sonos for well over a decade) seen Alarms as a function of the system, "wake up to your favourite music/radio" and one of its original selling points.

In terms of frequency of changing alarm setting, I probably change them between 2 and 3 times per week to suit my work pattern, either to adjust the time or to enable/disable.

Straight after 10.4 update, I went to enable my wake up alarm for the next day to find its now further down a sub menu and page.

Completely agree with the OP that moving the Alarm option is not a good thing.


I just checked and I reckon it took an extra half a second (if that) to get to alarms. Even on your unusually high usage of say 3 times per week, I reckon that's only about 75 seconds per year (at worst) it would take for the extra navigation. I guess if there's enough feedback to suggest that people do use it more frequently then I'd like to think it will change in a future update.

Personally, I quite like the new menus as it makes finding things easier but obviously each to their own.

Cheers
Alarms are a system setting which are usually set and then not changed frequently,

I've always (had Sonos for well over a decade) seen Alarms as a function of the system, "wake up to your favourite music/radio" and one of its original selling points.

In terms of frequency of changing alarm setting, I probably change them between 2 and 3 times per week to suit my work pattern, either to adjust the time or to enable/disable.

Straight after 10.4 update, I went to enable my wake up alarm for the next day to find its now further down a sub menu and page.

Completely agree with the OP that moving the Alarm option is not a good thing.
Unable to access/view existing alarms since updated software to 10.4. Not under Alarms in Settings section. Only see ability to add an alarm, but when I try that I receive a message that I already have an alarm set for that time. How do I view my existing alarms?
Userlevel 2
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Hi mikeap, Alarms are a system setting which are usually set and then not changed frequently, and in many cases, not used at all. I can't say if that's the specific logic used here, but it's certainly one of the factors, and something that makes sense. There are always some settings people want higher up than others, equalization, easier access to remove and re-add surrounds or Subs, surround volume controls, and more that I can't think of right now. Ultimately, the team makes decisions based on data, requests, and what makes sense. But they also are happy to continue fine tuning things. So when there is something you miss, or want to see changed, feel free to speak up, constructively.

In the case of the Inbox, the way they constructed the menus it seemed to fit best where it wound up, as opposed to other fields. Regarding the so called "spam," you can turn off in app notifications on your system by going here and unchecking the field for notifications in the Sonos app.

Good lord, you were right, but dear god, I have to login to the Sonos Profile (the one I didn't want until Sonos started forcing people to create user accounts) to disable an alert on my App. Well I will hand it to you, less than .00001% of users will figure that out. I think you may be the first company in history where you have to login into your web-based profile to control an alert on an app. Gotta hand it to your team though, that makes Mark Zuckerberg look honest and straight forward. Do I get back the 20hours I wasted over the last 9 months looking everywhere on the app to control app settings. Silly me for even thinking you'd control app spam from the app. It's so devilish I semi admire it's underhandedness.
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Use the Desktop controller (for PC or Mac). One of the advantages to being a near-frozen version of the codebase is that UI changes like this will never happen.There isn't even a 10.4 for PC (and Mac I assume).
Wish you were right ControlAV. Sadly you aren't. There's a nice 10.4 abortion, ooops, software update ready for my system right now. Good check the website and you'll see it listed. And of course the alert that a Software Update is ready has positioned itself right in the #1 position so I have to retrain my muscle memory to avoid it.
Hey Ryan, got any ideas on how to NOT have the Software Update show up in my desktop controller. No you don't b/c I remember when that used to be an option and now it is definitely not. So they drop the update notification right where you click for My Favorites in hopes it will annoy/wear you down so you just end up updating. The good old Facebook model.
Userlevel 7
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Hi mikeap, Alarms are a system setting which are usually set and then not changed frequently, and in many cases, not used at all. I can't say if that's the specific logic used here, but it's certainly one of the factors, and something that makes sense. There are always some settings people want higher up than others, equalization, easier access to remove and re-add surrounds or Subs, surround volume controls, and more that I can't think of right now. Ultimately, the team makes decisions based on data, requests, and what makes sense. But they also are happy to continue fine tuning things. So when there is something you miss, or want to see changed, feel free to speak up, constructively.

In the case of the Inbox, the way they constructed the menus it seemed to fit best where it wound up, as opposed to other fields. Regarding the so called "spam," you can turn off in app notifications on your system by going here and unchecking the field for notifications in the Sonos app.
Userlevel 7
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Use the Desktop controller (for PC or Mac). One of the advantages to being a near-frozen version of the codebase is that UI changes like this will never happen.There isn't even a 10.4 for PC (and Mac I assume).
Userlevel 2
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Hi @brymills, I'll make sure to let the team know you were looking for it.
Ryan, Appreciate the non-specific non-solution answer. Perhaps I could rephrase the question as I bet there are other people who are going to be shocked by this unecessary burying of one of the few useful features Sonos has left. Explain why, from a UX/UI point of viewm putting something used often so many levels deep makes sense and conversely, why elevating the spam-box, excuse me, I mean inbox, to such a prominent position as My Sonos is something that will benefit the customer? Are you going to tell me/us that people were clamoring to have the Inbox more readily accessible. I mean the only reason I can think of wanting the Inbox to be elevated is for quicker deletion of the spam, I mean new products, you team annoys us with when we are trying to enjoy our music. So your feedback on those exact questions would be helpful. If you'd prefer to just add it to a list nobody will ever look at or take the quick route with a deletion of this post, that's fine too.
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Click ‘Browse’, click ‘Music Library’, click ‘Artists’, click ‘U’, click ‘U2’, click ‘The Joshua Tree’, click track 2....

Thanks for the responses. I still love Sonos kit even though over the years of ownership sometimes it has frustrated me.
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Hi @brymills, I'll make sure to let the team know you were looking for it.
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Not sure as to the why but yep that is where it is now. Looks like they wanted the first page of settings to be smaller.