I don’t even know where to start. It started with the Beam not showing up on my system. I’d unplug and plug it back in and it would be ok for a few hours, then gone again. Had to do a factory re-set and re-add to the system. Then went the Play:3, fixed by unplugging and plugging back in. Then the paired Play 5’s, which took nearly 2 hours to get re-added after several failed attemtps. Now, my Arc/Play1s/Sub in the home theater are gone and the 5s are gone again. I’m at a loss. I’ve done a factory reset on almost everything. I’ve re-booted the router several times. This all started after the last Sonos update. Any ideas?
Answered
Where's my old Sonos since the last update??
Best answer by Ken_Griffiths
Are the devices running on your WiFi signal or the internal SonosNet signal? In either case have you perhaps tried changing/fixing the 2.4Ghz channel on the router and setting it to a non-overlapping channel such as channel 1, 6 or 11 and maybe also use a channel-width of 20MHz .. you may also find these two links useful:
Sonos Support Document:
Wireless Interference Video:
Wireless Interference and Sonos
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Are the devices running on your WiFi signal or the internal SonosNet signal? In either case have you perhaps tried changing/fixing the 2.4Ghz channel on the router and setting it to a non-overlapping channel such as channel 1, 6 or 11 and maybe also use a channel-width of 20MHz .. you may also find these two links useful:
Sonos Support Document:
Wireless Interference Video:
Wireless Interference and Sonos
Fixed! I have an Asus Zen Wifi AX system with 1 router and 1 node, and it was using auto select for the 2.4 GHz channel and was using 7. I switched to 6 and all is right with the world! Thank you for the advice, wish I’d asked sooner!
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