My Sonos devices are unavailable on random occasions. No obvious pattern.
I am playing music on the Sonos One in my kitchen try to add another room to the group and get the message ‘Unable to connect to device. Try again later’ (see screenshot below)
All other wireless devices (phones, PCs, iPads, radiators, cctv etc) work fine, only Sonos seems to have this issue. Does anyone have any ideas? When every other device works fine I feel this is likely to be a Sonos issue rather than anything else. I’m really getting a bit fed up with this problem randomly occurring, especially considering the amount this equipment costs. Ideally I would like to email the below screenshot to Sonos and ask them to look into it but I can’t seem to find a support email address.
I submitted a diagnostic report with reference: 787715455 if anyone can do anything with that.
Any ideas welcome!
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/8d5d0bd4-1bab-4677-9037-79414cb3f455.png)