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Hi,

I've recently come across this issue where Spotify doesn't crossfade into the next song, I checked settings in the Sonos app and crossfade button doesn't do anything. I also checked the Spotify app settings and the crossfade is greyed out.

 

But when I go through the Spotify app to change to play from 'current device' the crossfade in the Spotify app does work but greys out again when I want to play music from the Sonos speakers.

 

I have checked for updates on both apps

 

Does anyone know a work around?

Thank you

The Spotify crossfade issue has been something that has been raised here in the past - see these couple of links (two of several such threads):

https://en.community.sonos.com/music-services-and-sources-228994/crossfade-spotify-tracks-with-sonos-6843229?postid=16443125#post16443125

https://en.community.sonos.com/music-services-and-sources-228994/bring-back-crossfade-through-spotify-connect-6831019?postid=16367057#post16367057

The first thread-link suggests saving the Spotify playing queue as a Sonos playlist and then the crossfade feature can be enabled (not ideal, I guess?🤔).

I’m not a Spotify subscriber, so can’t really comment further on the matter.