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Sonos Radio account needs to be reauthorized

  • 11 November 2020
  • 34 replies
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34 replies

came here with the same error. Fixed it by rebooting my main Sonos Port.
 

Sonos getting worse and worse.

using their stuff since 2012, but since S2: reboots, slow app, and ‘have you tried to turn it off and on again’

Come on, get your S*** together Sonos, getting more and more frustrated with these expensive pieces of junk

 

*Moderator Note: Modified in accordance with the community guidelines.*

Userlevel 1

With v12.2 it is no longer possible to remove Sonos Radio.

 

Guys, You need to update the speaker’s firmware as well, not only the Sonos app.

Update your Sonos speakers

the systems are up to date as well as the sonos s2 app but there is no option for deleting / resetting sonos radio

Same issue for me, hope it is temporary.

Userlevel 2
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I have a LOT of Sonos speakers and did not want to cycle power on all of them. I have only one set of Play1s that I used for Sonos Radio. I cycled power on those and it worked. Don’t know if you can just randomly choose one speaker to cycle power to fix it. Maybe.

@Kargo9, Restarting the router, afterwards the Sonos speakers (one by one) might help.

I had the same problem with apps & firmware up-to-date.

 

Unplug and replug my Beam did the trick. After I restarted the app, I could browse all Sonos stations again.

SOLUTION that worked for me:

Unplugged one speaker….

waited a minute,

Plugged it back in…..

 

Sonos Radio now works (Note no “Reauthorize:  prompt)

This is very frustrating. Re-added TuneIn and reverted all our radio stations to it. 

Same in France, seems to be a Sonos Radio software glitch, not a hardware nor an app update issue.