Sonos keeps dropping out and losing connection

  • 4 August 2018
  • 34 replies
  • 13094 views


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34 replies

Also having the same issue: Diagnostic Conf #: 1770772928. Beyond frustrated!
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Another random shut down: 459785180. I hope this gets you what you need to help us.
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here's another when the system just randomly turned off: 1049606304.
Same problem here. Diagnostic number is : 452188864
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here's another: 1462635174
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Sure! 811860144.
Userlevel 7
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Hi there, all. We can certainly get to the bottom of this for you. Following an occurrence of this issue, please submit a diagnostic and respond with the confirmation number. This way we can identify the cause. Many thanks in advance.
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I have the same problem. The sound drops, and the system is randomly shutting off. Ironically this started happening the same day we lost Net Neutrality.
I have the same issue and I have 35MB download. Sometimes it works and sometimes it doesn't. I have had this system with 5 Play 5's, Soundbar, Sub, Play 3. Frustrated.