I don’t know when it happened or why, but my Google Pixel 5 lost connectivity with my SONOS ONE (gen2) configuration. It was working fine for literally MONTHS. My new Kindle Fire 10 is absolutely fine and connects with no issue.
This is what my “rant” is really about. Once upon a time this product was simple and easy to use ... and easy to connect. Now, in order to connect the Android app to the system I need to turn on Bluetooth on my phone. Why? And I need to turn on Location Services on my phone. Again, why? And I need to turn on the microphone. Why, why, why? Why did you developers at Sonos take a perfectly good application and complicate the living hell out of it. I am getting really tired of taking 20 minutes out of my life to reconnect your app to your speakers and watch your symbol spin around for 5 minutes each time it asks for more permissions and STILL NOT CONNECT.
You really need to re-evaluate what it is that you are trying to accomplish here because from a customer satisfaction perspective you are overly complicating the use of the device and raising the frustration level immensely. Keep it up and you will start losing your customer base as the product will be too complicated for the average person.
For now I will control it with my Kindle. Once my blood pressure comes back down I will take another shot at Android. Maybe.