Hi @HILLBELEY.

Thanks for reaching out, we’d be glad to help.

Upon checking the diagnostic report, it shows a transport error that indicates playback failure and symptoms indicative of interference has been detected on one or more Sonos components running on the Wifi. Commonly these issues come as a result of wireless interference and this article will help you reduce wireless interference around your Sonos products. 

If the above advice was followed and the issue persists, please submit a new diagnostic report so I can check the system further and see if there’s anything else causing this issue.

Let us know how that goes.