Answered

Samsung eArc HDMI Unable to Detect Sonos Arc

2 years ago
13 June 2021
27 replies
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Chokpok
Contributor I
10 replies

Hi All,

I just bought a Sonos Arc and Sub and also bought a new Samsung 75" Class - Q6 Series TV. The TV comes with a eARC HDMI port and when i try to connect the Sonos Arc to the TV it does not detect the Arc. I see many articles that there is some compatibility issues with Sonos and Samsung. I am trying to know if anyone ran into similar problem and if you were able to get this resolved. Thanks!

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Best answer by 106rallye 14 June 2021, 10:20

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G

Userlevel 7

I’m stumped and out of ideas. The only other thing I would suggest is to double check that the Arc is actually connected to the TV’s HDMI ARC/eARC port.

C

Chokpok
Author
Contributor I
10 replies
2 years ago
13 June 2021

Yes it is connected to the eArc HDMI. I will try connecting on a friends tv to rule out if it’s an issue with tv or somos system

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