Best answer by Jeff S
View originalKeeps cutting out
Userlevel 1
How can I stop this. Bought $6,000 worth of gear and not working properly.
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1356506378 Music keeps stopping and then starts randomly on another track. Very annoying and only recently been doing it. No changes to wi-if of house equipment.
I remember the upgrade to Sonos 5 from 4 was a disaster for me--possibly around the same time as your problems.
I'd been on 4.x since I got my system. Held off on updating to 5 because everything was working flawlessly. Decided to upgrade when 5.1 was released in September 2014 and suddenly nothing worked. Followed all the usual trouble-shooting techniques, multiple network resets, WiFi noise reduction, channel changing, static IP addresses, etc. All no good; the system remained unstable for months.
I'd pretty much given up on Sonos altogether then I upgraded to 5.2 in December and suddenly everything worked like a charm again. It's worked flawlessly since--including following a move to a new home.
So yes, I'd say that there is room for a Sonos bug or two.
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